Burger King — Restaurant in Houston

I have had a bad experience lately with this location. First about two Friday’s ago I waited 30 mins in the drive through. I get off at 11:00 pm and it only takes me maybe 7 mins to get there from my job. Ordered my food through the drive through, 15 minutes to get to the second window and the guy says “welcome to Burger King what was your order?” Huh? I had to re order my order entirely because of some weird excuse he came up with. Waited another 15 mins. Another night I got to the window and they said that they could not take my order because there was a car stalled in the drive thru, and there was a car sitting at the window with no one in it. Why not just push it out of the way? Finally yesterday 10/24/21 in the early afternoon I stop and get two whopper combos. Fries hot burger ehhh. Both of us got woke up in the early morning hours fighting for the bathrooms. Since Both of us around the same time with same symptoms I don’t wanna say on here but I’m sure you can use your imagination. Just be careful going there. The night staff is just not competent. Seems as though they had only 3 people working that night on a busy Friday. I won’t be going back for a while especially after the food and my...

Omg best drive-thru service EVER from young Hispanic cashier guy at the drive thru window! This also says to me that there must be good managers here👍🏽.My visit was today 10/11@9pm. He was attentive, friendly, and even asked if I needed condiments and napkins—who does that anymore? This guy does! I may need to steal him from Burger King for my catering business lol.

The only reason I’m taking off 1 star for this location is because while the food is always fresh, hot delicious—I can never get a Cherry Coke ICEE! The machine is always down.

In addition, I’ve always loved the cookies, but I can so tell they’re not Nestle anymore, they’re hard and bland eww...did y’all buy those from the grocery store or something? I know my cookies and they’re different now.

Anyway great food, great service, but I need my ICEE and...

I arrive at Burger King at 11:30pm last night I was on the phone with my boyfriend who heard everything that happened. The lady who took my order was rude and acted like she didn’t want to take my order. I got to the window she still continues to have an attitude when I did nothing to her I was nice to her. I asked for 2 ranch she said the 2nd one would be 25 cents. I always ask for 2nd ranch and they never change me I’ve had this girl before and she even never charged me now that she has an attitude now she want to implement the store’s policy. When I asked her why did she has a attitude she said and I quote “ I don’t know I just do” if you can’t tell me what the issue is then you shouldn’t have attitude for no reason. Your customer service...