Burger King — Restaurant in Houston

I went to this location on March 08, 2014 at 9:40pm and I was very dissatisfied. The employees are rude, they never get your order right (I've been here before because it's the closest to my home), and the food is poorly packaged and made. This people are rude and mean, they got my order incorrect and when I went back to return it, they laughed, the manager argued with me for like about 3 min, and then didn't even give me my full amount back. Said I had ordered the wrong thing when it clearly stated on the receipt what I had ordered. They smothered mayo all over my sandwich when I had specifically told them NO MAYO!! They don't know how to read the receipt or what? No customer service skills, and they don't listen to you when you are ordering. They are always joking around, or day dreaming, or something. The General Manger, owner, or someone, needs to give this employees a one on one proper training. The restaurant is new, so it's a shame that they have almost all negative comments. You can tell this restaurant is poorly staffed with employees that don't have the proper training when it...

I usually stop in to this location on the way to work and no problems, however, this morning all I wanted was the sourdough King breakfast sandwich, the lady at the register act like she didn't know that even existed, and kept asking me if I wanted a "double bacon", I'm like "yeah I guess, if that's what it is". well stupid me, I should have looked at the sandwich but I looked in the bag and saw bacon so I figured it was okay plus I was running late. Come to find out all I got was a bun and bacon and that's it, it wasn't even double bacon LOL, no cheese, no eggs, no anything, just bacon lol, next time I would just keep going to the next restaurant...

The guy that works the drive thru, I don’t know what his deal was I didn’t know if he didn’t understand what I was saying or if I wasn’t speaking clear enough for him. he wasn’t getting it and then he was almost annoyed that I wanted him to explain to me why I couldn’t get the same deal on DoorDash versus I mean I thought it was the same thing and he was like agitated and aggravated he didn’t wanna explain it to me which I thought was very odd considering you wanted my money I literally had to get out of the line and go to the restaurant across the street because the service was so horrible the guy was like he didn’t wanna be bothered...