Dripped Birria (Westchase) — Restaurant in Houston

In short: overpriced, mediocre tacos that were too small. Restaurant itself had an identity crisis between playing OG Houston rap alongside pop hits from 2013-2020, with a dark interior.

In long: Visited yesterday with a family member looking to grab a quick bite. When we walked in, we were looking forward to the food since we had seen a lot online about it and the pictures looked great. The door showed that they were open until 4am, which had me hopeful that this would be a great post bar hopping spot to come with my friends. Upon seeing the menu, I saw that 3 quesabirria tacos and consume were $15. Definitely on the high end for tacos, but I understand that the taco market isn't what it used to be and that I need to adjust myself to expensive tacos, because the world isn't adjusting to me (bring back $1 tacos!). I asked the cashier (counter service) for a water cup, to which he told me they have bottles of water. I asked if I could just have a cup for water, he said they don't do that. Asked him if I could just have a regular cup and use it for water, to which he said that he would hook it up for me. I've never been to a restaurant that has refused water cups, instead opting to have you pay $2.50 for a bottle of water. Whatever, I got my cup, not a big deal, just a minor annoyance.

When the food came out, I was shocked at how little the tacos were. I was hoping they would be bigger in person, and that the pictures were just poor angles. Nope, if anything, the pictures made them look bigger. Compared to other places with $15 birria, these were half the size. I was hoping the flavor itself would make up for the size, but I was disappointed by that too. The meat itself was on the bland side, which was disappointing. They weren't bad by any means, but they weren't good, let alone $15 good. The consume was fine. Not the best, not the worst.

For the price, you'll pay the same at a place like Dona Letis, get enough food to feed you for 3 lunches but tastes so good you'll regret eating it all in 1.

I might end up back here in the future, but it likely won't be when I'm sober, and it definitely won't be when other...

First timers! My husband and I were looking for something to eat since I get off work late. We literally live like 5 mins away and have never ate here. Last night we drove by around 11:30pm and no cars were in the parking lot and we saw no one inside but the open sign was on, the lights were on. We kept driving. Got gas, still couldn't find something good or decent that was still open that late on a Wednesday night. We drove back and noticed a man standing out front with a black hat, a purple shirt with black pants. I said he gotta work there 😂 we drove around an pulled up, probably scared him how fast we was going. He was glancing at his phone and we asked if they was open, replied with, "yes y'all can come on in." That made our day. We parked went inside the gentleman that was out front that helped us inside told us he was a manager from the downtown location. Service was amazing, top tier even though we were the only ones in there it didn't take no longer than 5 minutes for that parking lot to fill up because people started seeing cars. I'm sure they assumed like we did they were closed because the parking lot was dead. We got the smoked chicken fries, the smoked chicken nachos, and the smoked chicken tacos. It was so good. Flavorful and fresh. We were going to take it to go but the manager suggested we dine in only because the portion size was way different. dine-in you get a lot and to-go it comes in like a small box not worth the money if you take it to-go but definitely worth the money if you stay and dine in. We split the food and we were both full when we left and satisfied. Atmosphere was good. The music was good which set the vibe. Overall I would definitely come back and suggest this to friends... Great first experience. We were not the only first timers that night and others...

I want to express my utmost appreciation for the outstanding customer service I received from Mauricio during my recent visit to Dripped Birria. His dedication to ensuring my happiness truly stood out, and I believe he is an invaluable asset to your team.

Mauricio went above and beyond to make my experience exceptional. From the moment I placed my order, he demonstrated a high level of attentiveness, making sure to address all my inquiries and preferences with genuine care. His communication skills were remarkable, providing me with updates on the timeliness of my order and ensuring that everything was proceeding smoothly.

What impressed me most was Mauricio's commitment to going the extra mile. Not only did he meet my expectations, but he surpassed them, showcasing a level of dedication rarely encountered in customer service. His proactive approach and friendly demeanor created an atmosphere of genuine hospitality, making me feel truly valued as a customer.

Upon receiving my order, Mauricio took the time to ensure that everything met my satisfaction. He paid attention to the details and showed a genuine interest in making my dining experience not just good, but exceptional. It's employees like Mauricio who elevate a dining establishment, leaving a lasting positive impression on customers.

In conclusion, Mauricio's exceptional customer service has significantly contributed to my happiness during my visit to Dripped Birria. I want to commend him for his exemplary work and thank him for making my time at your establishment...