Jimmy John's — Restaurant in Houston

If you are in a customer service industry you should have good customer service to everyone you interact with when you are at work. The employee I interacted with was extremely rude. They basically told me to get out because I wasn't actively purchasing an item at the time of our interaction. I find it hard to understand that they only have good customer service skills if they are being paid money on their end. I don't want to get into too many details about what happened but I am disgusted by this place and won't be going to Jimmy John's ever again because of the experience I had at this location. That's pretty sad given the fact that I love sandwiches and also that I previously owned a franchise sandwich store which was number 1 in the Houston market of the franchises in the Houston market for our particular store. Customer service is key. If your manager doesn't have good customer service you need to get better employees who understand what customer service is and what type of industry they are working in. I would give this place zero stars if I could. Go to Jersey Mike's sub instead it's down the street and they have good quality customer service that will leave you feeling that you had a good pleasant experience, not leaving like your a homeless person they are kicking out of their store. And if you were wondering, no, I do not own or have ever owned a Jersey...

Jimmy John's is a sandwich haven where every bite is a flavor explosion. The subs and jalapeño chips are a dynamic duo that's not just on par but setting a benchmark for fast-food excellence.

The roast beef sub stands tall as a top-tier delight. The perfect marriage of tender roast beef, fresh veggies, and Jimmy John's signature sauces creates a symphony of flavors that's nothing short of extraordinary.

Equally impressive is the turkey and avocado sub. A blissful combination of succulent turkey and creamy avocado, it's a testament to the art of sandwich craftsmanship. Each bite is a journey into a world where freshness and flavor collide.

Let's not overlook the jalapeño chips – a fiery companion to the subs. Their spiciness is not just a side note but an essential part of the Jimmy John's experience. The crunch, the heat, and the overall satisfaction make them an inseparable part of the meal.

Beyond the culinary delights, the place decor is fire – a modern and inviting ambiance that elevates the overall dining experience. Jimmy John's is not just a fast-food joint; it's a destination where the combination of superb subs, addictive chips, and a chic decor transforms a meal into a culinary adventure. Whether you're a fan of the classics or seeking new flavor frontiers, Jimmy John's has mastered the art of...

My previous visits to this location has been great, but on Saturday 09/12/2020 had the worst service experience at a Jimmy’s. It is sad that an employee can cause so much harm to the location, but I do believe a review can help prevent those attitudes towards the customers on this location. The lady that was attending the cash register and making the sandwiches seemed so frustrated and had the worst attitude. I ordered my sandwich online, and noticed that the order was taking longer than expected. I went ahead and showed up to ask about my order, and noticed that my order was already fulfilled. She gave me my bag, and I ask for the drink I ordered, and she snatched the bag from me and scratch my hand a little bit in the process. Didn’t say anything, but it bother me a lot. Overall the drink situation was sort out and I left with my order. The sandwich was great. I just wanted to inform y’all of this situation so maybe management or owners can take action, so there is no future situations like that can affect the reputation of this...