La Reyna Tortilleria — Restaurant in Houston

The food here is yummy but they seriously need to work on their new cashiers customer service skills. We’ve been driving 30min to get food here for a little over 2 years now and have never had a problem. But the lady taking orders needs a serious attitude check! The reason I’m giving 1 star is because even the manager on duty didn’t know how to apologize and move on. Never again! Make sure you double check your orders before...

I tried this place for the first time after a few coworkers told me it was a great place. I ordered 4 dozen pork tamales which were awesome!!!!.....I also ordered to whole chickens....they were great too!!! With 4 packs of corn tortillas and flour tortillas loved it!!! But I was sad after I ordered 3lbs of carnitas.....it was not like the pictures showed.....it was shredded pork dry not season much....I expected whole pieces...

We started coming here becuase it’s closer to the house and the quality was acceptable of their barbacoa. We decided to pick some up early this morning. I spent 46 dollars and I have to be honest the quality of the barbacoa was horrible. The meat that they used was not even the kind for true barbacoa. They used roast beef style meat. The meat was tough hard and dry! absolutely terrible! I’m not sure of their other products that they sell. But if you want quality barbacoa go else where. Waste of my money!!

Empezamos a venir aquí porque está más cerca de la casa y la calidad de su barbacoa era aceptable. Decidimos recoger algunos temprano esta mañana. Gasté 46 dólares y tengo que ser honesto, la calidad de la barbacoa fue horrible. La carne que usaban ni siquiera era del tipo de la verdadera barbacoa. Usaron carne estilo rosbif. ¡La carne estaba dura, dura y seca! absolutamente terrible! No estoy seguro de sus otros productos que venden. Pero si quieres barbacoa de calidad, ve a otro lado. Despilfarro...