The Raven Tower — Restaurant in Houston

I don’t usually do this but I feel like it needed to be said. I came to this establishment on Thursday and The service was absolutely the worst I have ever received here. The bartender seemed like she hated her job and kept giving us an attitude every time we ordered drinks. She was on her phone the whole time and seemed like we were inconveniencing her every time we went up to the bar. Another thing she told us was that all tvs could only be on one channel and couldn’t be changed individually. So basically we were stuck watching only one March madness game. I have been to many bars including this one and know for a fact that’s not the case. Only reason I’m giving 2 stars is because I have been here before and other bartenders have been very nice otherwise I would give zero stars. My suggestion is to hire people that actually want to work and care about their customers. Lastly, there was barely any customers here yet the restrooms had zero...

I used to come here when it was previously owned and the bar was lackluster at best. The tower was always closed.

Recently, I stopped by before the Cuco show next door, and was immediately welcomed by the bartender, Joe, and barhand, Harrison. Joe was very polite and I loved his energy, he gave us the rundown of the new ownership and plans for the future and even offered to take us on a private tour of the tower after the show. I could tell Joe was training others while still managing a the crowd and taking orders. We stopped by after the show because we heard Bad Bunny playing and, although it was busy, Joe and Harrison still managed to greet us with a smile and ensure people were taken care of.

I never leave review of places but I was impressed with the renovations, staff, and upgraded environment. Looking forward to coming back...

I was there for an event Saturday, October 11. The men’s room was continuously out of paper towels and the entire day no one bothered to replace the soap dispenser which was empty. I alerted two members of the staff and at the end of the day the soap dispenser was still empty. During a pandemic it has been said many times that the number one defense we have is basic handwashing. This place doesn’t even bother to supply soap and water to their customers in her bathroom THE ENTIRE DAY. Not going back under this kind of management. Plus you’d think for the amount they charge for ONE DRINK they could at the very least supply their bathrooms with basic hygiene soap and paper towels. I was not impressed and will avoid ever attending...