Subway — Restaurant in Hudson

Made an online order and i got charged but it didn’t send to the star. So i called a a man answered. He was nice on the phone saying he would call me back if they get it. i wanted an hour for them to call and they never did. I decided to go to the store and ask and the guy was rude. off the bat, i can’t wear a mask for a medical reasons and when i walked it and talked to the first person it was the man who was on the phone with me. I asked him if he could make the sandwich i payed for and i was willing to show i was charged and he told me if he remade it i would have to wear a mask and point the box of mask on the contour. I told him i can’t wear them due to my medical condition and it makes it harder for me to breath. he said either i put on the mask or i can get my card refunded. i had to struggle and wear mask while he made my sandwich. when i went to the next lady she was way nicer. she apologized to me about how he was acted and they let me grab the rest of my meal. also when i was leaving the store i noticed there was two men getting food not wearing a mask. this is fat out unprofessional and...

My last experience at this restaurant was very poor. The woman that was making my food paid little to no attention to me or other customers and seemed completely preoccupied with socializing with her coworkers. She numerous times made mistakes in the making of my sandwich, which would be understandable if she at least seemed like she was trying to do a good job. Also, my first sandwich was burned and when i politely asked her to make sure not to burn my sandwich when I went back for a six inch, she gave me a smart remark and blew me off. I was disgusted at the way I was treated at this restaurant. I felt extremely disrespected, (Perhaps it was my age, I'm a teenager). Whoever the shift manager is at this place needs to have a conversation with the servers about their attitudes, I don't plan on coming back to...

This is the second time I've come in, in the evening after ordering being told, you can't eat in here we are cleaning getting ready to close. I have to take my food elsewhere. I call BS! I looked on the door before entering because of this situation last time. Sign on the door had "new updated hours" noticing that they close at 9:00pm I thought perfect, plenty of time to eat with my child, being it was 8:00pm. I was told again I could not stay because they were cleaning. I would take 5 min to eat the sandwhich. They/he was clearly NOT cleaning the dinning room at the time and clearly hadn't been cleaned yet! If you are going to post hours of operation I would think that you would post take out only!!! I would really love to speak to owner/manager! Are they...