My partner and I were attending for the first time, enjoying a lovely breakfast with some morning cocktails. Staff was fantastic, attentive but not hovering, leaving you to feel not rushed. The food was fantastic, eggs benedict and the wave. Cocktails: cranberry ball (fancy- pinky out), and orange cran mimosa. Coffee was delicious - drinking black. The ambiance is very casual and I was happy to see the support for LGBT proudly posted. The overall experience was incredible... But the ultimate show of true business management became evident when "Karen" arrived in her brown 90s astrovan. Karen comes to the door no mask, the owner polite informed of the state regulations which, Karen rebuttled was not law. The owner continued to offer to serve them, if they would wear a mask, once again stating the regulations made by state. Karen continues to refuse, as well as, loop in her minion who is becoming triggered... Now Karen and Mr. minion are escalated. The owner's son, stand by his mother for support, and Mr. Minion know starts asking of he is being threatened... (No, Sir, you're just being rude.) Meanwhile, Karen now presents a mask, which she has had the whole time, never putting it on. At this point the owner politely addresses this disturbance and asks Karen and Minion to leave. The owner kept her cool despite Karen's many attempts to make things about inequity and law. I appreciate the owner supporting her business, state regulations, her staff, her customers with integrity and class. Kudos, Toast, see you again.