I have never been as angry with any business as I am with Domino's. In fact I have never written a review, but after they lied and ripped me off this weekend I felt obligated to do so.
Basically, they offered a 50% off deal last weekend. I went online to order the pizza and noticed that the 50% discount was not reflected in the total. I called them up to inquire. I was told there was nothing they could do over the phone, and to just checkout and it should subtract the discount at the end. I followed the instructions and checked out only to see that their was no discount reflected.
I called customer service and was basically told I was out of luck. The lady I spoke with in Customer Service said that the system was down (even though she located my order) and that she could not do anything about it. She said there were no managers on-site and she could only provide me her first name ( no employee number). In the end they gave me a coupon to make up for it.
I never complain or write reviews, but I felt like this promotion was actually a scam to get customers on their site only to pull a bait and switch. I highly doubt this was a random software glitch on a Saturday night (after this was working for a week prior).
Needless to say I will never eat Dominoes again. Why would you when you can order...
Read moreI've been ordering from the Domino's Pizza on Beach Blvd in Huntington Beach for a while now, and I must say, they consistently impress me!
First off, the speed of their service is incredible. Every time I place an order, it arrives at my door faster than I expect. They have never made a mistake with my orders, which is a testament to their attention to detail and commitment to customer satisfaction.
The pizzas always arrive hot and fresh, with a perfect melt on the cheese every time. Speaking of cheese, Domino's uses some of the best I've tasted on a pizza. The quality really stands out and adds so much flavor to every bite.
Moreover, the value you get for the price is unbeatable. With their frequent deals and promotions, you can enjoy a delicious pizza without breaking the bank.
All in all, Domino's Pizza on Beach Blvd is the best around. Fast service, accurate orders, hot and delicious pizzas, excellent cheese, and great value – they have it all! Highly...
Read moreAbsolutely GARBAGE customer service!! I tried multiple times to order in the app and it kept saying I had to call. The attempts were showing up on my bank account as pending so I called the bank to see what was going on and they said they were approving the charge but dominos was sending it back. So i called the store for assistance. The person I spoke with said I had to either order over the phone (which I wouldn’t earn points on my dominos account for) or I had to use another card. I asked to speak to the manager to see if they would be willing to assist me and the person on the phone said they were the manager. COMPLETELY unwilling to help whatsoever. I would rather order from a different location than ever give this location another dollar. Not to mention, they had me on hold for 5 minutes immediately when I called and then came back on the phone for a second and said to hold longer. 10 minutes on...
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