Jersey Mike's Subs — Restaurant in Huntington Beach

I'm done with Jersey Mike's. They have managed to screw up simple online orders at multiple locations, across multiple states, multiple times. They've also literally NEVER made it right EVER even when I have informed them that they messed up my order.

I'll start by saying, I don't even live here. We were visiting and ordered subs online to take to the beach with us and JMs managed to mess that order up completely. Again its not the first time with them. The best part is I got to discover it was wrong after we had already gotten to the beach and it was too far to go back. AND that everyone with us at the beach (I did the online order for everyone) got to have their lunch ruined as well. Thanks Jersey Mike's! I guess its my fault really for not just assuming that they are complete screw ups and terrible at their jobs and checking the order immediately before I left the parking lot. My bad for trusting that they have any level of competence whatsoever. Never again.

The only skill required to correctly fulfill an online order is being able to read and follow instructions. Apparently though that is too tall of an order for EVERY SINGLE Jersey Mike's employees. This is like round 5 or 6 (I've lost count at this point) of them completely screwing up my online order. I should also preface by saying I do not order anything special. I don't use the 'special instructions' box ever. I literally order standard subs with standard options. Not sure how they manage to bumble that. I shouldn't have to check my food at pickup every. single. time. but here we are.

If you are reading this review, just save yourself the hassle. Do not go here (or to any Jersey Mike's honestly). Jersey Mike's absolutely sucks. The sandwiches may taste good (when made right) but the employees are basically illiterate incompetents that are incapable of making a sandwich correctly unless you are standing there watching them make it. Just go get food somewhere else and save yourself the annoyance and aggravation. Also as a side bonus, you can order from here for your family and friends and then you will look like a complete jerkoff when you show up with the food and they have managed to mess up everyone's subs.

I've heard there are places where you order your food online and you get exactly what you ordered without having to check it each and every time....

Just had a confusing and disappointing experience at this location... This was my first time ever trying Jersey Mike's Subs based on numerous high reviews. I researched beforehand the vegan options available. When I walked into the restaurant, I was greeted by a swarm of flies. The door was closed so I'm not sure how they had gotten in. The employee behind the counter greeted me and I asked his assistance in choosing between two sandwiches, he told me neither were popular but I shared that I needed an option without meat or cheese. The employee responded, "those would be your options then." I went with the veggie. The employee then greeted the person behind me and started making their order. I wasn't bothered by this, not in a rush or anything. I just figured he was consolidating tasks. When he was done cutting the meat for the next customer, I kindly asked if he would change his gloves, which he seemed to do gladly. I then realized he had cut a bunch of cheese for my sandwich. I clarified that I didn't want cheese on my sub, he removed it no problem. I specified three times to this employee that I wanted all the veggies, including all the peppers. He did not include the red pepper relish. He did assist me with adding avocado and mushrooms to my sub, however, seemed annoyed when I preferred not to heat the mushrooms on the grill. Another employee began helping me and I kindly asked her to put some of the pepper relish on the side and she smiled and said, "yes," told me my total, handed me my sandwich and walked to the back of the store. I stood there waiting for her to return but she didn't. I'm now sitting in the parking lot confused as to what disconnect there was. Overall the sub tasted fine but I felt like I had inconvenienced the employees somehow by having modifications to my sandwich. I wish I could've tried the cherry pepper relish since I love spicy things. Probably wouldn't visit this location again due to...

When I made an order using my points on my phone, I arrived to pick up my order and they told me we can’t complete your order with the reward system when the app literally told me I had enough for a free sandwich. They wouldn’t give us the sandwiches using the point system. I bought a sandwich 3 days ago online and picked it up and they’re doing buy a sandwich and get 72 points (which is enough for a regular) and so when I went to get the regular today, they wouldn’t let me along with my family’s orders because they all ordered sandwich as well. They told us we can only give you the ones that were actually paid for. The ones my family got with their points were told by the manager to not be made. The staff were rude and were laughing, dying on the floor. Overall not happy and went home frustrated and hungry and my family was extremely annoyed. Wouldn’t come back to this location again. 10035 Adams Ave,...