Polar Playground — Restaurant in Huntington Beach

DO NOT, I repeat DO NOT COME HERE unless you’re willing to spend most of your day waiting in line or wandering aimlessly around Huntington Beach. (Yes, I’m trying to warn you Tiktokers bc that’s what we do for each other😂)

I came here 1 hour before they opened, and after waiting for 45 minutes I was told that I needed to wait another 2 hours to get my order taken.. They said I could leave and come back once the 2 hours were up, which is why I mentioned you have to be wanting to do something in Huntington Beach while you wait.. We left.

The owners need to take a management or economics course, because they clearly do not understand what supply and demand is. I wrote some tips of ways you (the owner) could use to reduce the waiting line and waiting time.

Raise the prices of cotton candy characters. Buy more cotton candy supplies, and spend more time preparing characters before opening in order to get them to the customers faster. Open earlier! This could help you avoid having all of your customers showing up at once (aka everyone and their moms showing up all at once when you open at 1). Open a new location to help alleviate demand from this location. They should have the new location specialize in making only cotton candy characters (aka no ice cream). This would help your workers focus on making as many cotton candy creations instead of constantly multitasking with ice cream too.

Thank you for coming to my Ted Talk. I hope the owners...

First I’d like to comment on these people giving negative reviews bc they had to wait too long outside just to get in: don’t blame Polar for your self-inflicted aggravations or complaints. If anything, blame this pandemic and the way it has altered our everyday life. It’s easy for a patron to sit there and complain about something that was inconvenient to them, but do they even know how stressful it is for a business to not only abide by the regulations & restrictions that are mandatory to even simply be open to the public? Also, there’s a reason why there’s always a long line: Good things are worth waiting for.

I took my nieces and nephews to Polar Playground when I was visiting bc their parents told me about how much the kids have been raving about this place and they have yet to take them there. So, I looked into it and read up on the reviews. I knew we needed to arrive early - which is exactly what we did. We got us a ticket and then I took them shopping for some toys/clothes for a short moment until it was our time to return and order our cotton candies/ice-creams/shakes - whatever the kids wanted. Let me tell you - I think I was more impressed with the skills these cotton candy-makers have than the kids were; and trust me, they all loved everything! I can honestly say that I don’t think I’ve ever experienced anything so unique and cool in my day with dessert like this. Keep it up Polar! Definitely...

We came here actually because we saw the place being shared on TikTok. The cotton candy characters were cute and intriguing, so I took my little cousins to get a cotton candy. Luckily, it was raining a bit that day, so not many customers lined up, even about two hours after opening.

The staff were incredibly friendly, and the establishment followed COVID guidelines (albeit no temperature checking).

As for the decor, it was simple, but also still very artsy. I saw on other social media sites that they used to have tables and chairs for sitting, but that's no longer a thing unfortunately, but they do have chairs on the outside for waiting.

As for the food, the prices are a little bit pricey, but you do get what you pay for. The cotton candy characters are adorable in person. We got the Baby Yoda cotton candy, and the cotton candy was super soft and actually flavorful, unlike store bought or other places. Other than the cotton candy, we also got ice cream, which was pretty good, and I personally got a drink for myself - I forgot the name of it, but it is super chocolaty and sweet, which is perfect for chocolate lovers out there.

I would definitely try to come again once the pandemic is over to just sit and hang out at the place and try some other things. Again, though known on social media for the cotton candy, they do have other items (mostly dessert) which is great for people who don't care too much for...