first time i came here went great so i came back today with my friend who ordered no pickles, repeated it several times, the cashier confirmed, I placed my order with pickles and lettuce, nothing else stated. both our orders came out wrong where he got pickles and I was given tomatoes instead of pickles. the cashier then started speaking to the cooks in spanish about how I didn't ask for pickles so the cook asked me and i clarified in spanish that I asked for only pickles and lettuce no mention of tomato at all so they remade it for me. that would've been fine, but then the cashier starts talking bad about me again in spanish, I'm assuming she forgot I could hear them. point being, bad service, the food was ok, and make sure they get your order right the first time or they'll start talking smack about you bc they think you can't...
Read moreThis is horrible!!! I went there to order a hamburger with 3 patties and a large fry. I received the order and had ONLY a cup of fires and asked if that was all I got for a large. The lady assured me there was more when there wasn't. When finally she looked she huffed and and put a few fries in a pan and then dumped it in my bag and said here ya go. Once I brought my order home I then see that there was only 2 patties on the 3 patty burger I ordered. So not only did I not receive a large amount of fries, I also did not receive a 3rd patty that I paid for. When I tried to call it said the number is no longer in service at this particular Five Guys. The bad part about this is that it's not the first time this has happened at this location, but before I luckily watched them to make sure they put 3 patties and actually gave me...
Read moreThis is our neighborhood Five Guys (there's a silly number of them in NoVA). Over the course of a year, we average going here a little more than once a month, but, the order-takers always seem to remember us. Quick, consistent service and you rarely feel like you're living Joe Pesci "drive through" scene from Lethal Weapon when you get home. ;)
The serving size of the fries is monstrous, so, never actually get them unless I'm there with like four people to split them with (though, the paper bag they comes in turns frighteningly transparent amazingly quickly - lotsa oil!).
Only wish could get a good chocolate shake like I can get at Elevation...
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