Subway — Restaurant in Hyde Park Township

Just left the gym, starving, planning to treat myself and my kids to some sandwiches from Subway. First red flag: the smell. It was giving “mop water meets regret.” Second red flag: the only person in there was hanging off a chair with half his behind out like he was auditioning for Subway After Dark. Still, I tried to be polite. I greeted the two workers leaning on the counter like they were waiting for the will to live. I was on FaceTime with my young son getting his order and I start ordering three sandwiches. Mid-order, the guy with a crop-top situation going on(shirt too small, belly hanging out) barks at me: “Have them text you and get off the phone.” I explained my kid can’t text. He rolls his eyes and starts ranting to his coworker in another language, clearly pressed. I ask, “Is there a problem?” and this man doubles down and says again, “Get off the phone and have them text.” Sir… it’s just me, you, and your exposed stomach in this Subway. There is no rush. No line. No wait. I stood there realizing I was doing too much explaining for a sandwich I no longer wanted. So I left. I’d rather support businesses especially on the south side that treat people with respect. The good thing is, this experience pushed me to look around and realize there are plenty of friendlier options nearby. Makes sense why this place had zero customers on a...

On Saturday, 10/12/2024, at 3:30 pm, me, he, and great grandsons, came to eat. The person taking the order was trying to be dismissive and condescending. After a brief conversational digression with him, the person's demeanor changed. While eating, another customer came in. Same individual was rude to her. He appeared to be upset with her choice of condiments. The customer asked to use restroom. Rude dude stated there was none. It was visually noted and obvious there was a restroom, it was blocked off to make it unaccessible. I readily understand if you restrict access to paying customers only. Your establishment is set up for dining in yet you will not allow your to use a working restroom. Makes one wonders.The great grandsons needed to use the restroom after eating. So I had to take them next door to Walgreens. I informed the manager of my dilemma with Subway. She allowed them to use their facilities. I appreciated and thanked her for her endeavor. I will not return and recommend others not to patronize this Subway. To the manager, please tell your employees to listen and be courteous...

I have been to this subway for years & have always had a pleasant experience with good service. But today 7-19-17 at 12:30pm the service was terrible.I asked for spinach on my sandwich she tried to put 3pc on a ft.long and spread it out as she did with the other veggies.I asked can she put more veggies & her attitude was funky... the man helping with food & check out was very rude as well.while I'm paying for my food he is having conversation with a man whom was suppose to work that lied & didn't show up. I know this info because the conversation was had while i was paying for my food..by the way I paid $16 & some change for 2 sandwiches i should be able to have some veggies.. without an attitude ..besides they don't want to give you enough meat with bad service.. now I've been here before under the new management after the store wad sold and never had terrible service like this... time to find another sub...