McDonald's — Restaurant in Idaho

Not only did my mom have to wait 20 minutes for a coffee because they had forgotten about us, but the best the person (which I’m pretty sure was the manager) could do, was tell my mother to go back around to put the order of fries that they had miss heard as ranch (honestly not sure how). It’s honestly disappointing that they would make us pay for those fries if I’m being honest considering it was their mistake. Like really? As someone who has worked and has family who works in customer service such as this and understands the struggle that job comes with and the disrespect you get from customers I am quite frankly pissed off by how they handled this, when YOU make a mistake at honestly this big of a scale it is on YOU to make up for that mistake as IT IS YOUR JOB. I seriously don’t know what’s up with the management in this specific location as it has a tendency to forget orders or be rude. Thanks to the boy who gave us the free fries coupons, and I honestly cared less that they made a mistake, it happens to everyone! But the way they handled it?...

Rude staff. 1st lady was ok. But they wouldn't give me all the scrambled eggs that I ordered and paid for. Had me take a nasty round egg. The nasty lady at the 2 d pickup window was just rude and nasty. She kept licking her lips, which made me very uncomfortable. When I asked about being compensated for having to take an egg that I did not want but was forced to take, she was absolutely rude about it. Tried to give me a coupon that was less value than what I paid for. Then, when I told her that was a waste of my time, she acted like a teenager with her whatevers. She needs to grow up. Just for clarification, this was an online order that was placed 20 minutes before lunch started. So they should have had what I had ordered and not try to pawn off old nasty breakfast food. Which comes to my next complaint, the food. It was cold, and it tasted like it had been there all morning. So not only did I pay for old sale food but for food. I did not want for order because they were trying to pawn off...

I thought maybe it was just a bad day the first time I went to this location but I just went back today and had yet another bad experience so I think staff just needs some training. First time I literally ordered 2 cheeseburgers and two drinks. They asked me to park and wait and gave me my drinks with no straws, the woman came out with a 2 cheeseburger order with everything taken off and I told her that we incorrect, we just had 2 regular cheeseburgers and that I still needed straws. Same woman came back 5 min later and gave me my order. I got to my destination and sure enough she still gave me the plain cheeseburgers that I told her were wrong and she went back inside to fix?? Today I went back and the girl taking drive through orders was SO rude for no reason. She told me that she would take my order in a minute and then came back and I said “Hi!” And she interrupted me and said “I can’t hear you. Literally I can’t hear you at all. Hello??” I hadn’t even...