Shave Shack Catering Eats and Treats — Restaurant in Idaho

I am very disappointed with my recent experience at the Shave Shack. I arrived around 6:50 PM and joined a small line. A staff member told us they’d be back in 15 minutes, which was surprising since the shop was still open and there were customers waiting. I returned around 7:35 PM, expecting them to be open again—especially since the posted closing time is 8 PM. However, the shop was closed, and I saw the two employees from earlier standing outside with what appeared to be a group of friends. No one was behind the counter, and it was clear the staff had decided to close early for personal reasons. I was really looking forward to trying the shaved ice, but after this experience, I’m hesitant to come back. I hope management considers better training and accountability for the employees representing...

Not Hawaiian Shave Ice. As a Native Hawaiian living in Idaho its upsetting to see my culture ignorantly appropriated by people who want to make money with concentrated syrups, 'snow cones' styrofoam cups, plastic spoons and calling things 'shaved ice' that are infact just snow cones in Idaho. Sure it's a nice spot to cool down but don't call it 'Hawaiian Shaved Ice' nowhere in Hawaii you would see a blue tiki shack covered in plastic grass with these items. We strongly believe in eco-friendly recyclable materials. And quality shaved ice.

This severely misrepresents our culture and beliefs. We expected much better from Hyde park having lived in Boise...

Our family is frequent customers but had a very disappointing experience today. We had promised our 3-year-old a shave ice all day! When we arrived at 853 we realized it might be closed but to our delight there were still lots of people eating shaved ice and a worker at the window with the lights on. Even though she had just made some shaved ice for others she told us they were closed. So sad for our kid! Good thing there is ice cream down the street, but we won’t be returning to The Shack which is so sad since it’s a neighborhood business. Maybe something friendlier will...