Baskin-Robbins — Restaurant in Illinois

I'm very disappointed. went there to get ice cream. (At night I understand something's wont be there.) I placed my order. Last thing I ordered wasn't available. So I choose another item. Was told that was unavailable too. After the third thing I asked for was also not available. (Only 2 of 5 available so far) I asked the lady to just list that ice cream was available. After she sighed whit attitude, was only able to list 3 or 4 flavors with an umm in between each. I choose to leave and will not be going back to that location. They either need a knowable worker or some customer service training. When to another location got what I wanted with great service. That location will be getting a 5 star review unlike this place. Very disappointed Elmhurst...

i dont even know where to start.....NEVER EVER !!!!!!! will i ever order a ice cream cake from this location !!!!! i pre-order a cake ...when i go pick it up...everything is completely wrong !!!!!!! doesn't even look like the picture of what i ordered !!!!!! instead of saying, " Happy Father's Day " ...it says " Happy Fathday " and i looked like a 3 yr. old wrote it !!!!! the boarding was to be blue...it's brown !!!!! The tools placed on it looked like they just thrown them on!!!! i hope the inside is what i ordered...i guess we will find out tomorrow...

The soft-spoken woman who makes the cakes at this location is one of the kindest people I’ve encountered in a food service setting in my whole life. I cannot reconcile the negative reviews posted here with my experiences at all. This month, I spent $100 at this specific location on two separate custom orders (cakes, etc), and they did a perfect job. They will continue to get...