Burger King — Restaurant in Illinois

Memorial day heading home from a family party my wife and I decide we want Burger King. I go through the drive-thru and tell the girl I want the three for $7. Whopper jr. Chicken and a Dr pepper. She tells me it's $8.20 which I thought was odd because tax on $7 shouldn't be that much I even said something to my wife but didn't think twice about it. We get our food and start to pull away and my wife realizes we have a Whopper Jr a fry and a Dr pepper. So I go back through the drive-thru and tell the Hispanic girl this isn't what I ordered. She tells me yes it is a Whopper Junior meal. That's not what I ordered. I'm not sure if she didn't understand me or what the problem was. Not a big deal just give me my chicken sandwich and I will be on my way. I asked her if she wants the fries back and she tells me I ate half of them. Keep in mind I got my food realized it and backed up in the Drive-Thru the fries that were in the container at half falling out in the bag. I told her I just wanted my chicken sandwich and I would be on my way. she would not give me a chicken sandwich she told me that I ordered a Whopper Junior meal and that's what I got. My blood pressure went through the roof. I went inside and demanded a refund now mind you I paid $8.20 on my debit card she refunded me $7.49. the manager was as rude to me as the employee who took my order. Totally unacceptable to have employees treat customers like that when she was wrong. I own my own business and if I treated my customers like that I wouldn't be in business anymore. Do better Burger King train your employees that the customer is always right whether she thinks I am or not. No more Burger...

Peace, tonight my order was prepared wrong, I'm a regular, the night manager knows that I'm allergic to mayo, I have proof on the burger King app how i order my impossible whopper whenever I order at that location, she prepared my order wrong, I came back to get another sandwich or a refund she gave me neither, instead she talk down to me as I'm beneath her, she treated me unpleasant and bad, she treated me like I was a criminal, then she call the 🐖 🐷 on me, like that would make me move, I didn't move, I sat in the drive-thru in my car till I was ready to move! Burger King lost money tonight! I FEAR NO MAN! Especially No 🚔.... I FEAR GOD! I told the 👮‍♂️ how she treated me, they didn't care, they tried bullied me by telling me the racist burger King manager filed a trespassing complaint against me, I know my rights, I committed no crime! To the CEO of Burger King/corporate offices, this is not the first bad experience and horrible attitude I've have received at a Burger King restaurant, here's a suggestion...try hiring other cultures/nationalities other than one group of people, everybody WANT/NEEDS TO WORK! to my BLACK/AFRICAN people STAY AWAY FROM THIS LOCATION, GO WHERE YOU WILL BE TREATED WITH RESPECT REGARDLESS OF YOUR SKIN COLOR. Have a...

If someone who has worked in retail and the fast food in the street before, I am well aware of how awful some people can be to those who work in the food service industry.

I am not one of them.

I had placed an order through the app for some food, and pulled him to the drive-through. I eventually got my food and while I was on my way home, I looked in the bag and noticed that one of my items was missing. No big deal stuff happens.

I returned to the drive-through and explain that I was missing my item. The lady who was on the speaker said well, we don’t have that item.

After a couple seconds of silence waiting for the “but…” I said “ OK, were you going to tell me that? Or just hope I didn’t notice that it was missing from my order?”

I was asked to leave and not come back. Just for making that statement.

At no point was I ever rude. The woman who said this to me, apparently was the manager. If this is how you react to a customer who has a legitimate complaint, you have no business working...