I just received my order of a large order of bread sticks and a pizza. I specifically ask numerous times for extra cheese sauce and paid extra for it. Now a large order is 10 to 12 bread stix 1 cup of sauce is good for about 2bto 3bread stix so 2 cups, well you can do the math. So when I called back and asked for a manager I was told I was speaking to him. I explained my displeasure and was told that he sent extra and acted like I offended him. Now if I was the manager of a place like this I think I would be more respectful to my patron. If a customer just spent 30 dollars I dont think its asking to much for some extra sauce I think I would send it, its cheese sause not gold. Poor customer service from papa John's in Independence. Next time maybe I'll call taco bell. They give you sause when...
Read moreI ordered papa johns and it accidentally went to the wrong address. And so I called the papa johns to see what I could do, the person was really rude, saying that they didn't deliver there. That is why i am calling you, becusse I know you don't deliver there . Which isn't true, brcuase I used the app and i have gotten delivery,showing them do not understand their own service and what I'm asking,, and so I asked if I could just refund it and the MANAGER said "yeah that's what I just said" extremely rudely. I understand I messed up with the wrong address,, but you can't talk to a customer like that , and so I got it refunded. Thr manager is rude and should...
Read moreWanted to order a Pizza Sauce Hoagie & apply a Papa Dough Reward using the app. ●No check-out button ever showed at the end, just a Review Order button that grayed out, thus stopping the order. ●Nothing can be done using the Papa Dough Reward to complete order with the app, ●Nothing can be done using the Papa Dough Reward to complete the order in person, ●There was nothing anyone else could do in person, ●They waited for me to leave because there was really nothing they could do. It was not any of the employees fault at all. ●I left, ●Deleted the app, ●Sadly not returning, ●Went to Snappy's. ●Done. Hope anyone reading this...
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