This was, without a doubt, the worst Thanksgiving dinner I’ve ever had. The staff at CAVA were incredibly unaccommodating and seemed clueless about how to handle guests on such a significant occasion. I don’t usually write reviews, but I feel compelled to warn others about this experience.
The problems started with the hostess, who seated us at arguably the worst table in the restaurant. The area was unbearably hot, with the blazing sun glaring directly at us. Our group included two toddlers and two seniors, yet when we requested to be moved, the hostess refused, claiming the other tables were reserved. However, even after an hour, no new customers arrived to occupy the nearby empty tables.
The food itself was mediocre, with portions—particularly the meat cuts—so small they felt more like samples than a proper meal. The seating arrangements were thoughtless, adding to the discomfort of the entire evening. Worst of all, the staff’s unprofessional and unpleasant demeanor left us deeply regretting our choice to dine here for Thanksgiving.
As a local, I can confidently say I will not be returning, nor would I recommend this restaurant to anyone. A truly...
Read moreWe were celebrating our 38th wedding anniversary on the VALLEY RESTAURANT WEEK. Very bad management the Cava restaurant, didn't have the menu available yet, when asked for Restaurant Week Advertisement SPECIAL MENU THAT INCLUDED SALMON a la carte, I ask for bread they told me we don't have bread anymore. They told me the only option for Restaurant week was a buffet My reservation was at 5 pm they make us wait until 5:20 because the buffet ( we did not came for a buffet )was not ready yet, all guest waiting. Waitress didn't came to pick up the bill we went to paid to the front of the restaurant with a very unfriendly waitress ( our waitress ignoring to pick up the bill).The service without to much respect treating the customers. When asked for a spoon waitress laugh and told us good " I found a spoon after I said many no". The food was mediocre, and a tres leches with corn bread that we did not like it taste very cheap. The chicken picatta horrible flavor like hot, frozen meat and the meat hard and tasteless. Please change management of Cava or do a new American restaurant according to luxury hotel standards of...
Read moreI'll be honest, I don't like to give horrible reviews. But I just couldn't squeeze out a 2nd star for this restaurant located by the pool in the Renaissance Indian Wells Resort & Spa.
The service was bad, the food took forever, and when it arrived, I wouldn't even call it tasty.
The restaurant was less than half full, yet our food for a party of 2 took about 1 hr 15 minutes to be served. During that time, we didn't get one drink refill offered to us.
When the food came, my $50 NY Steak was a gristly mess. I ate about half of it and just left the rest.
A pricey restaurant like this has a few shots at being good.
Service Wait Time Food quality
Unfortunately, CAVA didn't meet my expectations on...
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