With the right expectations, Bob's Pizza is amazing. So before you walk into this joint let me set you up right.
First of all, this place feels like walking into a time-machine to the 1990s (in a good way). It scratches the nostalgia itch like no other.
There's a coin pusher in the corner that a kid stares at while his mom orders pizza. Sublime and Blink 182 are playing softly in the background, with occasional 2010s music like Imagine Dragons.
There's coat hangers screwed into the window frames and old-school booths - the thin red bendy ones that are hard as granite. Oh, and this communal tray of spices and sauces.
My favorite part is the politically incorrect signs that say things like "Bob a sez Dats-a ma pizza!" Absolutely classic. You can still buy soda cans from a vending machine and pick up these tiny little gospel tracts if you want to convert to Christianity.
Now, let's talk about the food.
It's incredibly affordable. 85 cents a slice? Come on. That's insanely low. Pretty sure these people use slave labor or they're a front for some kind of shady business, cause that is the cheapest pizza in this market.
How has this place remained unscathed from inflation and the changing cultural winds of this nation? Nobody knows. But do you know what I say? I say it's a magical place.
The food itself is delicious, but in a "this is gloriously greasy and wrecking my body and I'm loving every second of it" kind of way. You eat here when you feel like eating an unnecessary amount of carbs and want to enter into a food coma.
You don't eat at Bob's if you're a swanky high-class foodie with picky expectations and need two taps of cinnamon mixed in with your soy milk latte. You eat at Bob's to feel satisfied afterward. You eat until it hurts at Bob's.
Customer service is a bit of an acquired taste, I gotta admit. They are super efficient, which I appreciate greatly. Sometimes they'll have your pizza ready before you get your money/card back from the cashier.
But the workers are, shall we say, not in the mood to make friends. They don't know your name and they don't want to know your name. Instead, whenever your order is ready, they put it on the counter and shout it out - "THREE WITH!"
And you better start walking towards that plate pronto, or they're gonna shout it again even more angrily. You hear? START WALKING TOWARDS THE COUNTER. NOW.
They also expect you to know their lingo, even if you're visiting for the first time. For example, they never say the word 'pepperoni.' They just say slices "with." Like, an order of 2 slices of pepperoni would be called "2 with."
In conclusion, Bob's is not merely a cheap pizza joint. It's a trip back to the 90s with your high school buds to see who can eat the most slices in one sitting.
It's a place where you go when you need to feed a football team or need a greasy, carb-heavy lunch really fast and all you have to pay with is the change on your car floor.
It's a pizza joint that reminds you of a simpler, happier time.
It's a place, in my opinion, that we need to keep alive for as long as possible completely unchanged.
Oh yeah, let me give you guys some tips too:
GO WITH THE RIGHT FRIENDS. Go with friends that aren't too prim and proper. It's more of an experience than anything. Talk about sports, video games, or movies.
They'll give you plasticware if you order 2 or more slices. The pizza is too hot to pick up, but you can still eat it. So what you do is you use the plastic fork and knife, wedge it under the slice, and pick it up and eat it.
Highly recommend using at least one of the spices/sauces at the tray in the back. Try hot sauce on one slice.
Always get a drink. Just trust me on this one. You want a drink after eating this pizza.
Have your order ready before you get to the counter. And don't mess around. Just say your order. Pay and walk away.
Peace out....
Read more(Steele) I placed an order and was told 20 minutes after saying my first name 2xs (because she wasnt getting it) and then my last name and spelled it out, I ordered 12 (with only 4 pepperoni is what I specified) get there and wait 5 minutes to pay. Upon paying I saw the screen said 9 & 3 instead of 8 & 4 with pep. I also said when I was about to pay it's 12 with only 4 pep.. she didn't fix it on the screen even though I said 2xs that's not what I ordered. She took the money and said have a good day and went about her business. Okay, fine. I wait patiently for another 5 minutes and watch 3 orders that were just placed since I got there be called out and given out. Then my order finally gets called 25 minutes after I ordered it so it was 5 minutes late but I didn't complain. I asked for confirmation that it was 8 & 4p. They said no it showed 9 & 3. As I'm trying to explain that it was wrong the cashier chimes in and says no you said 8 pep and 4 plain the other way around on the phone. We go from 9 & 3 to 8 & 4 and did the opposite with the pepperoni. I know how I ordered it because only 1 out of 4 of us eating the pizza wanted the pepperoni so I never once ordered it wrong and I Aldo clarified when I said my name while paying what numbers and was blatantly ignored and then to be indirectly called a liar in front of a full store of people waiting for pizza was a little uncalled for. I understand it gets busy but that's where proper customer service comes in and being argued with by someone I wasn't even talking to is not right. If I was wrong or misspoke I have no issue owning my mistake but I made it very clear on the phone what I wanted and how I wanted it and then clarified it in person and still got it wrong and 10 minutes past the pick up time when I was on time (but if we're late we pay a late fee, didn't complain though just wanted my food correct.) I have had other restaurants mess up my order entirely no matter how I've ordered it whether it be online or in person so I've stressed exactly what I want to prevent it being messed up. I don't appreciate the poor customer service, especially when I've been a customer for over 20 years and my mom has gone there for well over 30 years with no issues. It's unprofessional, and I have insight as I was a manager in a food service area and have had complaints from customers and we never ever handled it like that whether it was our fault or completely the customers fault. A simple apology would have went a long way but it never happened so I...
Read moreI have been going to Bob’s as far back as I can remember, the pizza is fantastic always has been and always will be. Now that I’m older and have been in the customer service business for quite a while it pains me to see how miserable it seems in there every time I go in. Everyone always seems to have some kind of attitude and act like they hate their job. And it goes from the top down. This isn’t something I’ve seen a time or two it’s been my whole life no matter who is working there. I live in the Monroeville area now and make the 1hr trip there every once in a while because I love their pizza, but last Friday night we went in and there was a sign that said no forks or plates for takeout orders which is fine in my opinion. The issue was there were two kids that came in to eat clearly walked there and got a few pieces and asked for a couple plates and forks, they were clearly eating there. They were flat out denied by I believe she is the owner, I’ve seen her my whole life, because they didn’t tell them they were eating there, that’s not customer service, Bob’s has a loyal following and rightfully so because of their food but they miss the mark on customer service skills. The customers make the business work, a little understanding of that...
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