Dunkin' — Restaurant in Indiana

Not what you expect from Dunkin Coffee!!!

UPDATE: It has been several weeks since I wrote my original review below and no improvement. I LOVE Dunkin coffee. This location is NOT Dunkin coffee and if it is, it is not prepared correctly. I just drove away with a XL coffee, it tasted like drinking warm water. There is no richness or flavor to their coffee at this location. It is really bad. Sad, because I love Dunkin. The coffee often is served luke warm, which tells me they don't brew frequently enough. Feels like my coffee has been sitting in the cup for 20 minutes adjusting to room temperature. Finally, give the customers a stopper/plug to keep the coffee warm when in transit. This is a little thing, and the only reason I can think not to do this, is to cut corners. Based on the taste of the coffee, I am guessing they use 1/3rd of the prescribed amount...either that, or they overfill the water. I was hoping they would see my previous comment and make adjustments. Sadly, this has not happened. My rating remains the lowest possible rating.

ORIGINAL: I am a huge Dunkin fan and was excited when they came to W. Lafayette. But, I have to say the coffee is inconsistent. I am a daily drive thru customer. My experience: coffee luke warm/cold 75% of the time. Coffee: Weak, watered down 100% of time--you don't taste the coffee. I now prefer McDonald's coffee to this particular Dunkin establishment. I hope they read this message and take...

I went with 2 of my friends to get breakfast here, and we were ordering a dozen donuts and a thing of bagel bites at the kiosk. We had drinks from another establishment and were rudely told that they needed to go elsewhere because we were not allowed to have them in there. Which was fine I just ran the drinks out to the car and came back in. The bagel bites were out almost immediately and so we sat and waited for the donuts. While we were waiting for the donuts the staff was glaring at us and giving us nasty looks. We also saw another customer in there with drinks from another establishment and nothing was said to them. We waited for about 15 minutes before I had to go up to the counter and ask about our donuts. Which had been ready for the last 15 minutes and were just sitting on the counter while the staff member just stood there and looked around. Another staff member came up to the counter to help her and was very rude and shoved the donut box into my hands and gave me a dirty look. The donuts were melted and squished in the box. Overall this was a horrible experience and we will not be returning to the...

The only reason your getting 3 stars is because the kid making the drinks was working hard (the only one I could see actually doing anything) and was nice when he handed me the drink. I'm sitting in here now. Guy with a crutch working the drive thru and a couple girls not wanting to do much. I walked up to the register and the girl just kinda looked at me. I said hi and she said nothing back. I gave her my drink order and asked how the munchkins came. She spouted off 5,10, 15. No prices just amounts. I said ok, just 5 blueberry please. She gives me my total and precedes to walk away to get my 5 like I annoyed her for having to work. I put my card in and she handed me the bag. That was that. Oh well I guess when I said thank you she mumbled welcome. I'm assuming she doesn't really want to be here. I don't like to work either but unfortunately I don't want to be homeless. So greeting and communication go a long way. So while everyone else is standing around the guy making the drinks is busy and he's doing an excellent job. He thanked me and said have a great day. He should get a raise. He's the only one...