Gatsby's Pub & Grill — Restaurant in Indianapolis

We were all so disappointed. The one star is simply because the food was edible. No additional stars, because of how important the dinner was and how painful our disappointment was. Our sister was in town from the west coast and it was a rare time for all four of us siblings to be able to eat and visit together in our childhood home, which was being prepared to sell after more than five decades in the family. My mom had passed earlier in the year and this Gatsby's dinner was a result of her having had a Groupon for the meal, which now we were using, kind of a final tribute to the house and to her generosity. I gathered everyone's orders and personally visited Gatsby's to place the order and take it back to the house. Everybody was planning to gather, having made this plan several weeks before, knowing that our sister would be here and that we were planning to eat together. The chili cheese dogs had no chili. None. The burger from the picture, with all the fixings, was requested with added banana peppers to make it even more special. The burger came with banana peppers only, and no cheese! And none of the other delicious-looking fixings. What a disappointment to go all the way there with such anticipation, to very carefully place the order with a good amount of Q&A with the server, to reminisce while waiting and think about what a great event we were going to have, then to get all the way back to the house and not have what we ordered. And the fries were just greasy and limp. Several days later I did call Gatsby's to explain the problem. It really is a sad state of service when the best the person on the phone could do was say, "I'm so sorry that happened." I went many extra miles to go to Gatsby's. The least I expected by phone was some empathetic conversation and perhaps an offer to make it up to us. People should think like owners who appreciate their customers, and respond in that manner. Going that extra mile might have meant getting someone else on the phone to make an offer of recompense. This was very empty. Groupon is what attracted us to Gatsby's, and part of that marketing strategy is surely to incentivize future business. This experience was a failure on the part of Gatsby's to live up to their advertisement and to earn a good review, encourage repeat business, and enhance their reputation. The whole ordeal just made Gatsby's appear careless. I'm only glad my mother paid the Groupon price and not full price for...

My friend and I visited and had an astonishingly bad experience. I ordered a chicken wrap and he ordered some sort of beef sandwich. It was just 7:30 or so on a Saturday night but the waitress came back to say they were out of the beef, so he ordered a Reuben instead. Pretty quickly, a food runner brought his sandwich, but nothing else. The 1000-Island dressing was on the side but we had no flatware to spread it on the sandwich, even if I had my food. We didn't even have napkins. Another 15-20 minutes passed with no wrap, no silverware, no napkins, and not a soul checked on us. We were at a high-top table in the middle of the dining room easily visible to our server plus the other two working -- and looking increasingly irritated. No one came. I motioned for our server, she acknowledged me, and visited several other tables, the kitchen and waitress stand before coming over. She appeared shocked that I never received my food and that we were both nibbling my friend's now cold sandwich without dressing and agreed to take my wrap off the check, then offered to take his sandwich off, too. Nice, but didn't really make anything better. But then she threw the rest of the restaurant under the bus, saying that she normally works days and it's much better organized but the weekend/night crew is a hot mess, basically. I get being frustrated if the back of the house messes up and the server is stuck dealing with it, but the whole matter as could have been avoided if she had checked on us even once. Even a quick glance would have revealed we had one meal and no flatware. Red flag anyone??? So the whole thing was an unmitigated disaster. We'll definitely never return. At least we were able to get some food at Culvers after that mess. Highly...

This is a much needed restaurant/bar review‼️‼️

From the moment my family walked into Gatsby’s Pub, we were welcomed with a smile from the owner Jen. We didn’t even know she was the owner at the time. Once we were seated, our server and bartender Abby greeted us, introduced herself and was so very polite. Abby quickly got our beverages and orders ever while multitasking and taking on the whole floor. Altogether Abby alone had 3 booths, five high top tables and two patrons at the bar. With the help of the owner Jen and their food runner Sandra the whole floor was taken care of efficiency. Abby didn’t break a sweat or seem worried at all with all the help she had from her team. The highlight of this review is the worker and the boss Jen. When I found out she was the owner I was speechless. I am not use to seeing owners help. Jen helped proud and loud. I mean from serving tables to checking on tables to bussing tables. I appreciate that Jen!

Now let’s talk about the food‼️‼️

For appetizers, my daughter and her friends got mozzarella sticks. They said they were the best mozzarella they’ve ever had! My boyfriend and I had Jalapeño poppers and for them to be cheddar cheese instead of cream cheese they were merveilleux‼️‼️

We were trying to eat light due to our next activity so for lunch my daughter had loaded cheese fries and my boyfriend and I had 12 wings with mango habanero sauce. I have no complaints about the food everything came out in a timely manner and was fresh and hot!

Environment was welcoming and they were in the Halloween sprite!

If you’re ever in Indy I suggest you stop at Gatsby’s Pub‼️‼️

Abby- server/bartender Jen- owner Food runner - Sandra Cook- unknown but they’re...