Subway — Restaurant in Indianapolis

Horrible service, had to keep repeating myself because they didnt seem to understand english very well. I had one sand which that I ordered for my husband while he was in the bathroom but wasnt sure what toppings he would want, I tried to get toppings on my sandwich first (which had been ordered first and then was switched in the line order) but he just said "ok is done" and wrapped it up while I'm repeatedly telling him I want to get my sandwich first and then that one because my husband went to the bathroom. We ordered two kids meals, a food option I get regularly for the little ones in my home state, didnt get the applesauce because the owner decided we only get the sandwich and a drink. They didnt give us the kids toy and when we asked for them they said they had no toys then dug up some old toys form who knows when...if they didnt want to serve kids meals, here is a thought, DONT ADVERTISE KIDS MEALS ON YOUR FREAKING MENU and dont treat your paying customers like they are idiots when you cant even understand what...

The teriyaki chicken sandwich is absolutely horrible! The people in their did not fully cook it properly. It was lightly pink in the middle. It is truly a language barrier. It was difficult understanding what they were saying. And because I had a challenging time understanding what they were saying, they were agitated with me. Well, it was very frustrating when they could not understand what kind of sandwich I wanted also. I have never had this problem before at this subway with the other previous employees that used to work in there. They gave me exactly what I liked and the food would be fully cooked too. Not this time! The experience I had was horrible. This was a lesson learned and will...

Just came to this Subway to get 3 cookies. Fresh cookies, which is great! The Indian staff, elderly Indian lady did not greet me, had an unwelcoming attitude. No hi or hello. Looked at me as if I am her enemy. I work as a District Manager in the food industry, if any of my employee’s did not greet a customer or had that attitude, they would be terminated.

Desi owner or Indian owner, if your sales are low, your employees need to fix their attitude or find another job. Very cut & simple. Teach your desi employees, 101 basics of customer service, watch your...