Jimmy John's — Restaurant in Indianola

It was busy when we walked in so we knew it could be a few BUT- we waited an HOUR for 2 sandwiches. 2. Many were getting fed up. Then as we’re waiting, they had hardly anything prepared, people that ordered after us were getting their sandwiches, and 2 go orders. As we are waiting, they don’t apologize to anyone for the wait and the ceiling was dripping on all the sandwiches & deli meat/veggies. We finally got our sandwiches and they gave us an extra one that we didn’t order and we looked at our receipt and they charged us for it! No point in going back- we had enough and will never go back to the Indianola Jimmy John’s. This is not the first problem we have had either. Oh and an employee was messing with his face and touching food and didn’t...

I have always ordered from this Jimmy John's and the past two times have been terrible. Last week it took over an hour to deliver my food, my sandwich was wrong and no napkins when I specifically asked for them. I called and talked to the manager and he gave me a credit for a meal which was ok. I ordered today and asked for mayo on my sandwich and the employee said he would put mayo packets in my bag. I get my order and no mayo at all. The service I get is not good and I order a lot from them since its convenient but its not when my order is wrong. I'm going to try one more time because I understand...

As of late, they will be short on drivers, if not short-staffed in general. It used to be my reliable go-to for subs, but now, not so much. Going in person to order is the only way to order now. Pick your order up or order in person, otherwise you won't be able to order or you won't get your order for awhile..

The staff is fine for the most part, if you set aside the fact it's obvious they don't want to work there.

Food quality is great though, which is this location's best quality.

All in all, it's a decent place to buy a sandwich from if you're willing to...