Subway — Restaurant in Indianola

Only leaving a 1 because I can’t leave negative stars. Placed an online order well in advance of the time of pickup. They called to confirm order AFTER we were to pick it up. 15-20 minutes AFTER our pickup time, it still wasn’t ready. After getting home out of town, they had given us a wrong sandwich which is absolutely nothing we would eat. Instead of refunding us for the sandwich, they were going to make us bring all the sandwiches back in to town and show them. The girl that answered the phone admitted the twice over mistake but was going to make us come back and the manager claimed she wasn’t around and didn’t know the story so we would have to come back. What a joke. Thanks for stealing our money. Absolutely despicable. There wasn’t even a bat of an eye at an attempt of customer service toward rectifying...

I would not recommend this Subway The staff here are not very intelligent they continuously mess up your order they don't know what they're doing they're unprepared they continuously have to go into the back to make new sauces because they don't have the sauces ready 90% of the time half the vegetables are gone or that looks rotten I would not ever go back to this subway again this is the fourth time that I've went there that I have had an issue with them and I will no longer go back to this store I don't know if I want to go to any Subway in the state of Iowa anymore because of the way that they do things in this state the fast food industry in the state of Iowa is a fleeting thing that should probably disappear because they obviously have no standards And unfortunately Subway is...

Shout out to Gracie at this location. She was amazing tonight. We had been working outside all day and wanted Subway sandwiches for an easy dinner. We noticed our trip in was getting extremely close to the closing time there. I called her and explained we were really close. She took our orders over phone. We completed our transaction first when we got there since it was close to closing. I can’t say enough how hard it is to get good customer service these days. She opened up condiments and meats etc to make our sandwiches! Wow! Subway really has a great person representing their establishment. Give this girl a raise! She deserves it. Our sandwiches were absolutely delicious and made by Gracie. Thank you...