My bf and I decided to order starbucks while shopping at vons. We went in the line and have been waiting and standing there for almost 15mins. DAISY never acknowledged us. On top of that. There was an Asian lady that has been waiting there before us. ( I am Asian too) So, this lady finally asked if she wanted to just take our order and then we’ll come back to get it because she was busy talking to the other customer that ordered two drinks. She said “ I AM MAKING HER ORDER SO YOU CAN JUST WAIT THERE “ She never once said “ I’ll be right with you “ I worked at fast food and we never treat customers like how she did us. Her and the African American lady has been chitchatting for about 10-15mins. What got me more upset was while she was doing our drink there’s an African American lady that was at the register waiting to order. She then said to her “ Hi, i’ll be right with you “ She made me feel like she was racist and that is unacceptable. I hate racism and to me DAISY should be fired that is unacceptable. To...
   Read moreThere is a barista there by the name of Stephanie. She has consistently delivered outstanding customer service and is always just so NICE! And precise! So much so that when I needed my coffee grinded, she took so much care in trying to find out exactly what I needed and figured out why my coffee maker was getting clogged. She NAILED IT! I know that this is "only" coffee, but still....it was so appreciated! I walked in today and said to my self "ahhhhh...my little luck charm is here!"
Look, it is the little things that can sometimes be a big thing and let me tell you....a clogged machine, daily coffee back ups, messy counter clean up....LOL...is a pain in the a**. I had to toss the bag another associate grinded for me. I just really appreciate being able to make my coffee without the issues and I really appreciate how much she cared. It was outstanding. (oh...and I waited til she was finally there when I was there to buy my...
   Read moreI walked into vons to grab me a drink at Starbucks and I notice the drink and pastry deal for $6. I asked one of the female staff that was standing near the syrups , but as I was asking her she picked up paper towels and continued to blow her nose right there facing me, while she spoke to me about the deal. It made me cringe, she then turned and rinsed her hands in waterever water was in the sink and went to pastries. I felt this was unhygienic, unprofessional, and discouraging. I was not getting a pastry and only got my drink because there was a another woman who always wears her mask when I visit this location making drinks. The drink was...
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