Bakery Shoppe — Restaurant in Iron Mountain

Extremely disappointed by the way I was treated over the phone today. I called this morning to inquire about placing a larger order for a product with a 24/48 hour pickup - Fully understanding that it was under short notice, only inquiring if it was a possibility. The man who took my call and the baker he was communicating with treated me like I was an idiot and were so demeaning and disrespectful. I could clearly hear them talking to each other while I was on “pause” about how “mind boggling” my request was, how they couldn’t believe a customer would assume they can call and ask for this product on such short notice, and how ridiculous and inconvenient my order was. After coming back to the phone, they requested my number so they could call me back with an answer and I declined. If you are going to talk poorly of your customers, at least make sure they can’t hear you. I’ll order a cake from Super One before I give my money to people that think I’m that overwhelmingly stupid. It was really upsetting to listen to. We ordered our wedding cake from this bakery last year and loved it - Really sad that we will never be going back. I encourage the owner of this establishment to reconsider...

So, there was a wedding at the country club where I work, and afterwards the family graciously left an amazing selection of cupcakes and macarons for the staff to enjoy. I'm 57 and I've had my share of cupcakes, but these were the best I've had in my entire life. The homemade buttercream frosting was like a freaking cloud of sweet happiness and heaven. I ate one cupcake (out of the three I snagged) and very nearly cried. An hour later I decided to try the macaron. I've never had one before. I immediately LEAPT on the golf cart to go back to the clubhouse to see if there were any left. That's when I cried because they were GONE. Very long story short, I googled them and showed up after work today and bought a dozen macarons. I may go back in the morning to get some of those cupcakes. They've also got homemade bread that I'm sure I'm going to destroy soon. If you live anywhere near Iron Mountain, Michigan, you'll never regret stopping at the...

So-so bakery. We did not try any of the cakes but purchased some cookie bars, which were mostly crust with the topping being WAY too sweet (raspberry flavor overpowered by sugar, and the ":cream cheese" was more like marshmallow); apple fritter whose dough seemed like a commercial mix full of preservatives; a turnover that was under cooked and over-sweetened; an eclair, which looked delicious, but was disappointing. The pastry was okay, the frosting was very good, but the filling was commercial vanilla pudding. Also, 1 raspberry almond muffin, which COULD have been good, but there were 6 "pieces of raspberry around the outside - NONE inside. Very disappointing after seeing everything looking so good (cakes and cupcakes look gorgeous). I never thought I would say this, but Tim...