Flame Broiler — Restaurant in Irvine

Just recently moved to the area 6 months ago and have been to this Flame twice now. The first time I went I ordered a half and half mini bowl and immediately noticed they put less meat than any other flame broiler I've ever been to. There's one next to my work that I would say puts at least double the meat. I decided to give them the benefit of the doubt and try again later. The second time was the exact same thing and I decided to tell the worker this time. She told me it's the same amount every time. Well.. that's the issue. You keep giving out small portions here. I won't be back a third time. Will satisfy my flame broiler craving from the one next to my work since they give appropriate portion sizes. I live in the great park community and this could have been one of my rotations of spots to eat but not with portion sizes like that. Hope management reads this and makes a change.

Edit: In response to the owners reply. You seem to be missing the point. The fact that you use a scale and give out the same amount every time is the issue. I will not be coming to your store ever again because there's simply not enough food for the price and it seems like that will not...

Very bad costumer service, wanted my meat well done the cashier and cook didn’t want to make the meat well done because they had the grill off already and it was barely 8:30. I ordered my plates and then I see the cook cooking meat. They need to improve in customer service, they told me to come earlier next time. That way I can get it well done, because they already have the meat cooked. And the owner tells them that it has to be done that way, because that’s what the cashier and cook told me. They won’t be a next time for me there. I’ll go somewhere else instead and get...

Went in at 8:20 on a saturday. They dont close for 40 minutes. All the chairs are upside down already. Very inviting. I order a regular beef bowl i get my sauce and i wait. And i wait. And i wait some more. After about 15 minutes i ask what is taking so long. The girl at the counter said they had to make fresh meat. Thats cool but its doesnt take 15 minutes to cook thinly sliced meat. Barely 3. She laughs at me when i point this out and dares me to make a complaint on a paper form. I get my money back. Very disrespectful. Never been treated so poorly for a...