I walked in there and the whole time I had a guy standing a few feet away from me staing at my every move! I’m 60 so It was very unsettling. You have a customer and you treat him as if he is a thief. Maybe he was trying to help ? In that case ask a question! How can I help you sir ??? I was very uncomfortable! After I bought my single malt he barely acknowledged my Purchase!! The owners were also in there but no one one acknowledged me. They have no clue what customer service is. This is what happens when a business in Irvine opens and caters to a culture instead of customer. I will never...
Read moreI was in Irvine visiting family and needed a nice bottle of champagne to enjoy with my party. This wine shop is one of the nicest one I've been into. They have a very unique selection of Wine, Sake and Champagne. Definitely not the type you would normally find in the market. The staff were very nice and helpful. Got in and out very quick and enjoyed the...
Read moreA friend actually told me about this place, so I went by the other day and was quite excited to see the unique selection of wines they have. They even have a wide selection of luxury labels that you really don't see anywhere else! Aside from the amazing Japanese whiskey they sell, the customer service here is really A+ as well. I will be coming here for my...
Read more