Jimmy John's — Restaurant in Irving

Went into JJ today at approx 11:10am. Spoke with the cashier and told him I wanted a beach club sandwich with no mayo, no tomatoes and to add the oregano/basil. I told him I guess you don't have cucumbers (because the sign on the register), so I told him that was okay. He then asked me if I had a reward number, so I entered it in. He asked me again if I wanted no mayo and I said yes (and said no tomato). The (black) lady first in the line up was next to me and she threw the bread on the counter and threw the tomatoes back into the bucket like she was pissed off.

She then spurt out saying "SO ALL YOU WANT IS LETTUCE, BECAUSE YOU SHOULD READ THE SIGN THAT SAYS WE HAVE NO CUCUMBER." I said "I was aware" and politely told the cashier that I was leaving.

How do you have the audacity to have someone speak and act like that to any customer like that? Seriously? This place is seriously lacking customer service. The cashier guy was fine, nice actually. Won't be back, tried to give y'all a second shot after a serious delivery mess up before -- but this place has some...

Our work crew has been in a hot warehouse since 6am, so we decided to place an order for a party box to feed them after a hard day of work (with another couple of hours to go). This place is clearly understaffed or something because the woman working called us with an attitude, asking if we meant to place our order. And as I walked in to wait (not in a rush, just told her I was just going to wait for it) she began virtually scolding me about checking before we place a late order because there was allegedly barely enough bread to make the sandwiches (essentially the same message she conveyed over the phone). Would she have told us they were out if we did call first? I am very unappreciative of the lecture I received. It was very evident she is here working by herself and was unhappy she had to build a party box by herself. Management, do better. Happier workers make repeat customers. Our warehouse has ordered from here to take care of our crew multiple times before, but will most likely not continue using...

This happen on 02/09/18. Around 6pm. I order 2 tuna sandwiches on the drive through, when i arrived to the window a young man took my payment he was wearing gloves after he took my credit card and touched the register he then proceeded to make my sandwiches without changing gloves. He then looked back to me and said please drive to the white lane, i will bring your food there. I thought that was kind of odd because no body was behind me the place was not busy. I was the only person there. He than brought me my food. I open one of the sandwiches and it looked like he just threw a scoop of tuna and lettuce. It looked so gross. I threw my food away because i was gross out that he didn't changed his gloves then looking at the condition of the sandwich. Please management remind your employees to always change their gloves after getting them contaminated with money, cards or touching the register. This was pretty...