Honestly one of my favorite places to get tacos if it all depended on how it taste. However, with the amount of poor customer service I’ve received, and recently being ignored today after paying for my Togo food, I chose to come here and express my frustration. After receiving my food, the woman at the window literally shut the door at my face. She then proceeded to walk towards a door inside the restaurant, turned around, saw me wave to get her attention and chose to ignore me. There’s a little window on that same door, where I could see her pink hat just standing there. Another worker walked passed, she opened said door for her and before she walked in, she made eye contact with me. Leaving me to believe she obviously knew I was there. I called the restaurant from my car, still at the window and saw both ladies walk out almost immediately. I then hung up the phone and waved again. I simply wanted extra sauce. My experience with customer service is that when you hand the food to the driver, you ask if there’s anything else they need. Furthermore, when I asked for an extra sauce, she stated “there’s 4 in the bag” while shutting the window. I expressed I see what’s in the bag and it’s actually 3. She implied that I was lying, but didn’t recognize I was trying to pay for the extra sauces. I ordered 8 tacos. I’m not sure who eats 8 tacos with only 3 sauces but it’s not me. I’m more than willing to pay for something that I ask, but I refuse to be called a liar and ignored at an establishment I go to regularly. The way I was treated today was very rude and distasteful. No matter how good the food may be, hospitality...
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I'll start by saying I ordered quite a lot of variety as the prices are so cheap!!!
Adobaba Burrito - huge for $4, very tasty, could use some cojita cheese added. 5/5
Picadillo Taco - $1!! But fell apart from grease. didnt eat it. 1/5
Chicken Enchilada - Very good and affordable, comes with just okay beans and rice. 4/5
Spicy Shrimp Tostada - super fresh, well cleaned shrimp. If you like shrimp cocktail you will like this, although a little hard (sloppy) to eat. Best thing i had. 5/5
Barbacoa Sope - i did not like this, the flavor was odd, go for the gorditas instead.
Rolled Tacos - chicken and cheese taquitos, nice crispy shell, but inside was super dry & bland. 2/5 could reach 3 or 4 if you smother with sour cream or queso lol.
Al Pastor Gordita - is what i ordered... but i got a chorizo gordita and i was not upset about it. This thing was delicious, their chorizo is glorious but your stool will turn bright red.. be warned! lol. 5/5
Chorizo street taco - so cheap and so good. 4/5
Basically somethings are great, somethings are okay, and somethings didnt go well. So hard to rate this place overall, but i would...
Read moreI visited this restaurant with expectations of experiencing California-style Mexican cuisine, but unfortunately, I was left disappointed.
Upon entering, I immediately noticed a lack of cleanliness. An employee, who later took my order, was inattentively lying on one of the benches. My order of carne asada fries was underwhelming. The carne asada had a peculiar, almost fresh smell that was off-putting, and the flavor was mediocre and temperatures were lukewarm. The accompanying salsa verde lacked any distinct taste, adding to my dissatisfaction with the meal while the cheese remained cold and never melted. I couldn’t get the taste and smell of the meat out of my mouth for several hours and it seemed like it was either old or reheated. Whatever the cause, it was gross.
Reflecting on the experience, I regret not heeding the caution from previous reviews. The restaurant’s name might suggest a certain culinary standard, but the actual quality and flavors failed to meet expectations. Unfortunately, I don’t plan on returning. I can’t recall the last time I’ve disliked a...
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