KFC — Restaurant in Irvington

All of these reviews are accurate about Irvington Springfield Avenue my experiences is with night crew. So,people go to East Orange Central Avenue they have new management the food is fresh and the chicken is amazing better deals too. A chicken place with no chicken they had no extra crispy. They didn't even have ten pieces of chicken and told me I gotta wait until it cooked 20 minutes and I waited after 20 minutes still didn't even drop the chicken they were very, very rude this is the second time this happened the same 2 peoplethe first time I waited 45 mins for my online orderThe night management if there are management at night and crew here is no good. They need to be retrained They have no chicken when people come in, You make you stand there, wait 20 minutes before they even ask you a question. I stood there twenty minutes and they still didn't drop the chicken and tell me.I gotta pay for it and wait twenty minutes. I was doing it on my order again. I just wanted to make sure they had chicken this time. They were very very rude again That's not right The chicken is very good but the stress is not worth it. I opened this store over twenty two years ago, and we and KFC had better standards then it's a shame that they don't even care if the company make money 'because right now. The company is losing money because they don't have chicken ready because they're lazy. She sat in the office like 15 minutes. The other girl on drive thru ignored me only 2 people there I had no one to talk to no one would answer my question. They kept brushing me off. Walking right passed me They don't speak English. Well, they cheat people when they come in. I seen it for myself. They don't understand people when they come in, and they're give them what they want to give 'them. After they pay and said oh well the gentleman was spanish but i understood him these 2 ladies dont care please get a...

I was waiting in line to get me order and i understand the wait you got less people in the kitchen and alot of people on the drive through, two people asked to used the bathroom. They employes ignored them, on if them say "I am busy give me second." That same person said "the bathroom is for customers only."Really? Anyway i finally order and i wait, some one who WAS eating came next to me with a chicken in her hand. I looked at it close and ut was bleeding like gross. Anyway i honestly was going to ask for my money back byt i did not, mostly because i am not sure the person would have given my money back. I am still waiting for my food, i finally get it. I check to see if everything is there and im missing something. I ask one if the employess, can i have my food. She tells someone to get it and i guess the did not hear her and i stood there for a good five minutes contimplating did i really just spend my money on this. They finally give the biscuit. I am eating it now and its nkt even that good . its a 2.5 8on a 1...

Horrible service I received at this location in Irvington. I walked in as the only customer, when I ordered not just a 3 piece drumstick and thigh, but also a 3 piece tender combo. The person taking orders didn't give me a receipt but claimed that they didn't know what was wrong with the machine that prints them. Then I find out that she only rang up one of my orders and only charged me for one order. I stood there for almost 10 minutes and not once did they take my other order that they missed. They were more once red with the ONE car in the drive thru. Then another customer walks in and they didn't hesitate to take their order. They completely ignored me. This is my 3rd time at this location and each and every time I had an issue. There is also another location in East Orange where I had a similar experience. No wonder KFC'S popularity has gone down over the years. Popeyes seems to be the better choice lately. But if you must choose KFC steer clear of the location on Springfield ave...