Farmer Boys — Restaurant in Irwindale

Im giving a two cuz I haven't had any major issues as I did today. I work down the street and felt like a burger today, I ordered in the drive-thru with Felix. I asked for no onion. I got my food and drove back to my work. I opened the box, and first I noticed how sloppy the burger was put together, and that there were onion. I looked at my receipt and sure enough... "No Onion". So while still on my lunch break (30 min) I was forced to drive back, and ask that my order be correct, And "put together". I spent 25 minutes of my lunch dealing with this. I mentioned that this has taken up my entire lunch break and probably wont get to eat again until my 2nd break around 8pm, and asked if I can be refunded or some kind of compensation for THEIR MISTAKE, I received a, "No, I can't do that." The f* you can't! I grabbed my "fresh" burger and stormed out.

I won't go back to this Farmer Boys because I spent $13 on a burger combo, that is gonna be cold by the time I can eat it, due to the negligence and piss poor attitude of this...

Ordered a sandwich here. All could taste was the VERY BURNT toast the WHOLE TIME! They inverted it so could not see how very very burnt it was😭! You never serve such burnt burnt toast! Ever! But here they did! You know it is so burnt when ALL the taste is burnt taste on your taste buds! It is awful! $12 worth of burnt taste!! If I served this to anyone I would not sleep at night🤣🤣!! Nasty!! Wish i checked before i ate it. But was too lazy to confront them about it😥. If you ever check your sandwich make sure the part hiding is free from BLACK BURNT areas!! And return it for no burnt areas in the bread/toast. It does not need to be made this way!! The cook saw who ordered it as was the only person ordering that time and thought this burnt toast is okay for this person to eat!😡 So sad😭!! But it is ok! No one is perfect like this cook - some like him just do not care!...

The service here is not good and beware of your order because the cashier lies and says about what you ordered make sure you have your receipt & order correct because you will be questioned about your order even when they clearly are the ones who mess up your order. I talked to manager who questioned me about my order after we had already established store credit he had the audacity to call me back and question if I was sure I went to that location. Come on food service get it together,I am a very nice person but when someone gets my food wrong and charges me more than what I got then get questioned for it like if I am lying that’s just not acceptable. Hoping for a...