Wendy's — Restaurant in Jackson

I was picking up two deliveries for doordash. The employees were all outside smoking when I arrived at the store so they came in asked me what I needed I told them what I was there for they told me I was at the wrong store so I showed them my phone and they finally pulled up the orders. One of the orders had a salad he said he did not have any salads so the customer was wanting to substitute for something and it took them forever to decide. They had us pull up to the rail and then they just brought us out three bags that was just thrown together. They had no clue what they were doing they had no customer service skills whatsoever and no training for doordash. They did not even bring out all of my food they did not bother to make the drinks or the milkshake that was on the order. The manager and the employees were all horribly rude and no clue of what they were doing. I took the bags back up to the drive-thru window try to explain to the guy that this was a doordash and I needed the order separated and that I didn't get all of my order I eventually told him forget it I was canceling both the orders. I will not pick up any more doordash orders for Wendy's. I only give them a one star...

I stop by this Wendy’s location on Friday, February 15 just before 5:00 PM I was in the drive-through line with five cars ahead of me nothing moved after two minutes so I parked and went inside The only employee at the counter had just finished taking someone’s order and they told me they would be with me shortly honestly I waited a full five minutes before they took my order my food came out about 10 minutes later (While I was waiting two different customers came and asked for tops for their cups because there were none at the drink area ) after a 15 minute drive home I opened my Bacon cheeseburger and found only two small one inch pieces of bacon but the burger taste fine However the baked potato was overcooked and the skin was so tough you couldn’t cut it very disappointing and don’t plan to return to this Wendy’s even though it’s convenient when I’m in that...

I had just gotten off work and went to the drive thru. When It was my turn to order, I sat there literally for 10 mins waiting to have my order taken. During that time, a car came in the parking lot from the wrong direction, did a u-turn in front of me and drove up to the window, placed their order, paid, and got their food. At this point I was upset and asked if I needed to just pull up to the window and place my order like the people in the car had just done. The employee gets on the speaker and advises me that the person in the car had already placed their order but had to "go get they money and we got a lot of orders so you just gon have to wait and we'll get to you when we can" I told him they could keep the s+$# and drove off. There were no other customers waiting for food or in the lobby so I'm not sure where the orders were...