KFC — Restaurant in Jacksonville

I honestly wouldn't give it one star. We ordered the buffet paid 21$ for two people. They had no white meat in original or crispy, waited ten minutes for them to refill it. The hot food wasn't hot. Cottage cheese was gross and the coleslaw was watery and disgusting. Buffet was was not being kept up at all. Can't even blame being busy either, there were 6 customers when we arrived. Soda area was a mess, liquid all over the floor no wet floor signs anywhere,kind of scary considering all the seniors that were there. Quite a few tables dirty, floor was unswept and messy. I wanted to ask for my money back, but ate the food so didn't make sense to. Worst KFC I've ever been to. My very first job was at KFC and my boss at the time Kay would have been appalled at this place. You couldn't pay me to eat here again. Only positive the two staff members we dealt with were friendly, but obviously not very hard workers or just didn't know their jobs from a hole in the ground. I've worked fast food my whole life, I'm almost 37 so I can cut slack when it's due, but...

I am in a town that is between Jacksonville and Springfield. I am not familiar with the Jacksonville area so I always go straight to Springfield to run errands and get the things I need.

I normally go to the drive through of any KFC in Springfield. Anytime I have ever gone inside to any of them, I have found them to be dirty, the employees are usually loud and disrespectful to each other or even customers. I have often time questioned the integrity of my food.

Monday, May 15, 2023

I have been finding my way around Jacksonville lately and decided to grab dinner for the family. I have a family of 8 and I hate goi n through drive through with big orders so I decided to go In this time (into Jacksonville, Illinois location on Morton Ave) To my surprise the place was very clean!!! The employees we very calm and collected. I came in at a busy time and everyone had a great line of communication!!! I was very pleased with my visit. Mary was the acting manager at the time. And she had an amazing crew! I will definitely make this my...

Placed are order in drive thru yesterday around 7 pm they had us pull forward big order then they pulled three others forward and after 20 to 30 mins waiting lady brought food out but she went to different car instead of asking whet they ordered she just handed bags to them we set there then she came to us and try give us one bag food when we had 1 bucket chicken then 8 price chicken two boxes baskets and 3 mash potatoes three gravy and 3 cole slaw now be more one bag she look around walk to window then came back she gave are food to different car because she didn't ask them what the ordered so we have set through it all again waiting well now we got hour are better wait. Sometimes think got have college degree to do fast food cause no...