MOD Pizza — Restaurant in Jacksonville

I had a bad experience at Z Pizza to the point I walked out. Let me tell you what happened. At Z Pizza, I was charged $35 for one person dinner and confronted at my table after paying that I needed to pay more. I asked for a refund and went to my car where I googled cauliflower crust pizza and called several who didn't seem like they would be careful with my wheat allergy or didn't have cauliflower crust. I called Mod pizza and Ethan answered. He was very knowledgeable about the cauliflower crust and relates to an allergy to it since his mom has an intolerance. So I felt this is my place and added it to Google to get here as soon as I could, despite the fact that Google was just as lost as I was in this city. After going through loops and the frustration of Z Pizza, I was pleasantly greeted by Destiny's refreshing smile, welcoming me as I entered in. She happily said, "hello and welcome in." I immediately felt better. She was very patient and kind as she and Ethan both listened with compassion and understanding as I complained about the experiences I just endured. Destiny changed her gloves for my safety when I informed them of my allergy. When I told them I have auto brewery . Ethan actually had knowledge about what it is and the dangers with it. Destiny was very helpful by offering items I didn't know I could get on my pizza. I asked for extra cheese and she pleasantly added more. After my pizza was done, Destiny was kind enough to deliver it to my table and asked if she could get me anything else, still with her wonderful smile. She gladly brought me dipping sauce 😁. The staff here informed me that there's an app. I appreciated that and downloaded it. I was enduring a bit of struggle with locating what I was searching for and Aaron was so patient and helpful. He walked me through the app and even took the time to reach out for help on what he didn't know, just to ensure I received proper and accurate help. I ended up getting way more and paying quite a bit less than that awful Z Pizza place. I should have come here first! From now on every time I'm in Jacksonville, I'm definitely making this my go to pizza place! Beyond amazing customer service, great food made with you just for you and great atmosphere! Definitely a go to place whether it's alone or with a family. We need more kind, nice, helpful people in customer service like...

First, I truly love the fact that you could put anything you want on the pizza or salad for the same price!! Awesome. I highly recommend the salads if you like lots of stuff in your, as I do. Had sardines, bacon, salami, tomatoes, artichokes roasted red peppers, mamills spicy red peppers (highly recommended), roasted corn and every cheese, and they gave me my choice of up to 8 different dressings!!! I usually always run out of salad dressing when ordering to go salads! Didn’t realize the pizza was thin crust and I added too much to it, but there is a Sicilian thick crust option. Food was made quickly and it was fresh! Was greeted kindly at the door and the Person making the food was kind enough to engage me and let me know it would take 2 minutes and it was ready in 2 more minutes. And I was there right before closing and did not get that hateful look from one staff member. I was ready for it and it was nice not to feel uncomfortable like most places will make you feel right at...

Stellar Service & Excellent Staff !!!

My First Time Ordering from MOD Pizza, was looking for a really Great Fresh Salad, They Exceeded my Expectations.

The Online Ordering on their Website was easy & user friendly.

The Curbside Service was Welcoming & Warm & Inviting !

The Salad was Fresh, Bright & Bold Colors & The Taste was Exceptional.

The Service of my ordering being Prepared to my Specifications was Executed with Excellence & Precision.

Thank You Mod Pizza Staff - This was an Exemplary 1st Time Customer Curbside Experience * I Look forward to Eating my Way Through Your Creative & Fun Menu !

Menu Item I Purchased & Selected : Create Your Own Salad * Picture Below : Mini Side Salad - Arugula, Romaine, Spinach, Mozzarella, Artichokes, Basil-Fresh Chopped, Chickpeas, Cucumbers, Garlic Roasted, Mama Lil's Sweet Hot Peppas, Oregano, Red Onion, Red Peppers Roasted, Rosemary - Fresh Chopped, Salt & Pepper , Tomatoes - Diced, Balsamic Dressing & Olive...