Taco Bell — Restaurant in Jamestown

Put in a mobile store takeout order for 8:45 and when I tried to go in to the lobby at 8:50, the lobby was locked up. There wasn't even a note on the door. So I asked one of the women outside who was on break what the deal was and if she said she would check on my order for me. I waited outside at least another 5 minutes and never saw her again.

Another guy needed to get in because he forgot his wallet there and apparently had to call them on the phone to let him in. So he eventually let us in as well after giving the cashiers a piece of his mind.

So we finally get into Taco Bell lobby at 8:55 and our orders are still not ready. So basically they allowed us to order on the app for in-store pickup, locked us out, and our orders weren't even ready. While we were sitting inside eating, a woman who had gone through the drive-thru came up to the door and tried to get in. I sprung out of my seat and let her in. What was this lady supposed to do? Go through the drive-thru again and sit there for 20 minutes to get her...

I absolutely love Taco Bell's food all of it and all the new items as well. I love the burritos, tacos, bean burritos, chalupas,anything with steak or chicken and beans all day and I ABSOLUTELY LOVE NACHO FRIES- BEST THING IN MY LIFE PAAT 2 YEARS LOL...everything is delicious breakfast lunch dinner I can eat there all the time.AND EVEN BEING SHORT HANDED THEY MAKE IT UP MY GETTING MY ORDERS CORRECTLY, and I see most fast food stores are all short handed, but when you are positive i can always wait, some other places are short-staffed can't even get your food order right and you get charged wrong and and then it's really a lot of you know unnecessary problems in that creates less issues if you pay attention and listen and communicate good in general, they're short-handed but handled it in a way where are They Carried and got a food out correctly that means they listen and care and it's actually a lot faster than the other ones that get upset and that's amazing you want that especially in...

Ordered a cheesy gotdita crunch with extra spicy ranch. It had this little squirt of sauce, so we knocked on the window and let them know we ordered extra spicy ranch and asked for a side, so we could add it ourselves. The girl leaves the window and comes back to tell me, ”He says he put spicy ranch on there.” I open the taco to show her that there's a little but not the extra, which is what I ordered. So she leaves the window and who I’m assuming is the cook comes to the window and says, ”Are you sure theres no sauce on those?” And I repeat again there is very little sauce, and I ordered extra. I finally got some extra sauce, but I find the staff weirdly aggressive, I just wanted my extra sauce. What was the point of arguing with customer over the extra sauce that they definitely didn’t give me? The employees could use some lessons in customer service. I’ll be taking my business where I can get some extra sauce...