Dunkin' — Restaurant in Jefferson Township

You have to take into account the circumstances. Nothing happens in a vacuum.

This Dunkin' is far from perfect but for an airport version of the donut chain, the donuts were fresh, the prices were consistent with what they usually charge (unlike the ridiculously overpriced Burger King up the terminal corridor), the coffee was hot, strong and good and the service was efficient and pleasant.

If you can avoid eating in the airport, I recommend it because of high prices, crowds, low quality and the like. But if you must eat at O'Hare, you could do much worse than Dunkin'.

Pro Tip Dunkin' is centrally located just past security so pick an item or two BEFORE you head off to the gate as walk times...

I know this is in an airport but I would still expect the product to be somewhat similar to what you get at other Dunkin Donuts.

Terrible drinks that are mostly just milk and the service is horrible. They're all miserable and it shows.

Dunkin, just call it a day and pack it up. Whatever revenue you're making here isn't helping your brand.

Check Number: 1863 at 8/31/22 4:34PM. African American Lady is the absolute worst.

Edit: While I was sitting here I witnessed her get a verbal altercation with another guest and get into a screaming match with them...

I had a problem with my order and most staff members were unfortunately unhelpful. I spent probably an hour trying to figure it out, called customer support and didn't get through to anyone, and eventually had to file a claim and re-order everything without a refund. When I received my food, it was rather cold, rigid, and tasteless; my coffee was watery and bland; and they also forgot my donuts, so I had to come back again, and when I got them, they were smashed with napkins sticking...