McDonald's — Restaurant in Jefferson Township

Rude staff. Always gets your order wrong by not putting something in the bag that u ordered, or giving you something cheaper than what you paid for. Example: if you order double cheeseburgers, they'll purposely give you mc-doubles. Order a few different McGriddles, they'll replace at least one with a sausage McMuffin or something. They all talk amongst each other in Spanish and start laughing which shows poor customer service skills. The last time I went there was the last straw. As we go into use the kiosk to order food around 7:00 p.m., they stop talking and look at us for about 10 seconds. As soon as we are content with ordering our food they start saying something like the lobbies closed, while still talking amongst themselves, but not loud enough for us to hear clearly. So I looked over to them and asked my girl were they talking to us. Tell me why they didn't say anything else until we finished our order. "The lobby's closed" at 7pm with ppl still eating in there. This is sad y'all I don't even write long reviews but they had it coming. I'm going to the other McDonald's kuz who knows what they be doing to the food if they act like that. I found a hair in my McFlurry and that should've been the last time but hey they...

This has to be the utmost (ignant) which means interpretations of (ignorant) and yes I used my Ebonics on this less than one star Place they call a restaurant, the staff is knowingly the worst in customer service and yet because they feel that they serve people ( which they don’t do that well at all) they have the Audacity to then act as if they are doing the customers a favor. When you place an order and the order is incorrect they then act as if you are the reason it’s wrong, when having a side conversation with their friends on the side while at work!!! This Restaurant need to take a stance back and realize, some people may not speak spanish!!! But never underestimate a person knowing it!!! This place is the raunchiest for over the counter conversations... and yes they play favoritism.. it’s the youth of today that makes this posting even worse, when you get a Job and have to actually show a customer your worth their business, take the time to make sure you don’t talk about the customer and think they don’t...

I don't even write reviews for fast food places for the obvious reason that it is fast food and how can you rate a generic, cookie-cut product that probably just lowered your life expectancy.

But I am making an exception here do to outstanding customer service. I was hot and sweaty and needed something to cool me down. I was originally thinking of a vanilla shake but I am trying to eat better so I was also considering the new cherry berry smoothy. In the end I broke down and asked for the shake.

The manager (I think she was), Christie or Christine, must have seen my predicament and totally sold me on changing my order to the colder, healthier, and less expensive smoothie. Result = awesomeness and I felt better both hydration-wise and...