Wendy's — Restaurant in Jefferson Township

I’ve read some of the negative reviews… I can only speak for my experience late night. Coming back late at night from work. I’ve stopped now twice at the drive-through. The first time I just wanted something quick and easy so I could get back on the road. I was not expecting much, probably just your average greasy half smashed poorly made late night burger from a fast food chain. I was totally wrong! The burger was made fast, and honestly, I was expecting my original first thoughts… But when I opened the bag, it was a freshly made burger. The bun was not smashed at all, The meat was still hot, all the vegetables were cold and crisp. And the burger was constructed perfectly (and when I say constructed perfectly, I mean like it looked like it was in an ad in a magazine or on television!!!) with the precise right amounts of condiments! Also, it was wrapped neatly and with care! Somebody was taking pride in their work!! … The next night I happen to be passing by at the same time (1a.m.) And I decided to see if it was a fluke the night before. I placed the exact same order, I received exactly the same thing as the night before a perfectly made Burger!! Just for clarification I don’t normally do this… I’m not a guy that writes reviews. Man I gotta give credit where credit is due!! Whoever owns this franchise, you need to thank your late night drive-through team! They...

This Wendy's has been going down hill for the past 10 years. They mess up orders all the time. You order a Grilled Chicken you get a Spicy Chicken instead. They just remodeled it and I thought maybe things would have changed. So I just went in and ordered a Grilled Chicken Sandwich Combo with a Strawberry Tea to go. First they gave it to me on a tray as if I said for here and the girl just dumps the tray into a to go bag, then I get all the way home and take a sip of my Strawberry iced Tea with my meal to find out some idiot gave me an ice coffee with the strawberry puree in it. The color of the drink looked the same as always, but it tasted like straight coffee. I believe what happened is someone threw iced coffee into the iced tea dispenser by mistake thinking it was the iced coffee dispenser. I live 15 minutes away so it would be a big waste of time and gas to go back and return it for a $2 strawberry tea, so I decided to call. I have called 3 times in the past 2 hours and no one ever...

Ordered new items and received almost nothing not even the chicken in my chicken sandwiches— i got mozzarella patties and bread, mostly melted frosty’s and cold plain fries—not a whisper of garlic anything. Worst GH experience ordering Wendy’s off the heels of another bad experience at a different location. (I have learned my lesson)

None of that receipt was ordered that way— checked to make sure i didn’t mis order through GH and not the case

Took up issues with Grubhub who put forth a resolution. Reached out as i believe they are experiencing integration issues directly to the restaurant; I thought i could bring this to their attention and help (i have some experience with 3rd party integration) But no one will speak they answer the phone and then silence….

My cost spent range reflects...