Domino's Pizza — Restaurant in Jefferson

Ordered 3 items for $50.35, all 3 were bad! Manager had a LOT of trouble believing me, but agreed to give me credit, I would give 3-4 stars for that, but it seems I am only getting "in-store credit", not national account credit. I told her I travel and wouldn't be back in the area. So I paid full price for a BAD order - 1 Star!! She said they can’t overcook the pizzas, because they have a conveyer. I would say they need to recalibrate the conveyer, because here is the proof... Philly pizza - Bad assembly & overcooked. Crust area WAY TOO BIG and had burned cheese. Result, very small topping area equivalent to MUCH smaller pizza and oversized crust ring had burned cheese, so that’s not good. The crust ring being too big is a quality/process issue of how they assemble the pizza. The manager needs to teach employees to assemble with more care, then the burned cheese on the crust wouldn't have been such a bog problem. Veggie - Overcooked. Toppings were way overcooked, borderline burned, not very tasty. Breadsticks and dip - Bad assembly & overcooked. There was so much grease/butter dripping out of the box, that the bottom of the box was dripping grease. I only discovered this AFTER I put it on my car seat. Again this is a quality/process issue on how to correctly assemble these items. Additionally, the cheesy dip was visibly burned on the top, as well as the bottom. See pics..

Follow up: Called back and talked to a different manager, and he confirmed they definitely had an issue with the ovens & they were due to be corrected. Said he would refund the meal to my card, and to wait 2-3 days for it to show up. One week later...

This store has the rudest employees, and it's always filthy. Had a girl yell at me because, despite the tracker saying it was ready, it wasn't. Told me they have nothing to do with the tracker, it's corporate, and IT WILL BE READY WHEN ITS READY. Yes, I used caps. So did she. The orders are never right, ir done on time, and the employees stand around doing nothing. A good cleaning would be an excellent idea. The owner refuses to respond to ANYTHING. The only reason I go to dominoes is because my son like their pizza, and after this I'd rather drive 6 miles out of my way to go to another one. Can't be worse than this one. I had the owner call me today and said I complain about her store too much. Told her maybe the problem is her employees, because there are a LOT of bad reviews. She actually told me not to order from her store anymore if all I have are bad...

We order Domino's pizza religiously for the kids. Today we had a horrible experience and they may have lost our buisness all together ... our pizza was not cooked all the way through, we let them know we don't appreciate raw pizza... The workers insisted it was fine, but we asked for it to be remade anyway. They gave us a lame excuse that pepperoni is greasy ..... not to mention one of the staff was bent down, covering her face as if she was laughing or smirking while another staff was just hanging out on his phone. The situation wouldn't have been as bad, if they would have just fixed the mistake. Instead they chose to argue and mess up the remade...