Arby's — Restaurant in Jenks

I didn't check the food yet. Manager has attitude.

Update: The food was cold (the cheese wasn't melted at all), they carelessly put a glob of jalapeño in one spot (I added it to the classic roast beef- it was a satisfying quantity), and the amount of meat was MAYBE 1/2 of what's advertised. The curly fries were super dry and poorly filled too. Very disappointing.

Bonus: The sauce was all up in my fries and mozzarella sticks. Very unsanitary and disgusting!!

Also, you can tell that the poor drive thru employee has been THROUGH IT. I can't imagine working under that lady.

Update 2: I just nearly broke my tooth on a small bone chunk. My molar is throbbing.

Update 3: I just bit down on something equally hard (the opposite molar is throbbing now), but I lost it before confirming what it was. Even if the food tastes good, it is not worth this pain!!

Final Update: I've included pictures of the (reheated next day) plain Classic Roast Beef, because I'm even more disappointed this time. I've never felt so scammed by Arby's in my life. We have the meats my butt! Actually, you must have plenty of meat since you're keeping it all to yourselves!!!! I thought that the first one was bad (with 1/2 of the advertised/normal amount), but this one really takes the cake!! They gave me roughly 1/4 to 1/3 of the meat that I paid for, though you can judge for yourself. I'm swearing off of Arby's for good [regardless of location]...

Our last experience at this location was bad. I submitted feedback and was told I would receive coupons to make up for it. So, even though I haven't received any coupons, we decided to try again. Such a Bad idea. This is ridiculous, and I have pictures attached. I got a Market Fresh Turkey Bacon Ranch. This time, and this is not an exaggeration, only half of the sandwich was in the wrapper. The other half was spread out inside the bag. Spread out! Out of the wrapper! I took pictures when I opened the bag. The other half was wrapped up in a closed wrapper. Such a fail. My wife ordered the Smoked Brisket Meal. She added (and we paid for) bacon and lettuce, neither of which were on the sandwich, both of which were on the receipt. Since we ordered online, there is no way this was someone not hearing us correctly. Over 20 years ago, I was an Arby's assistant manager. I loved the food then, and I know the potential for great food now. This Arby's does NOT live up to...

DO NOT ORDER THE STEAK NUGGETS! Description online says the nuggets (5 pcs for $5,29) are served atop bowl of Mac & cheese with fried onion straws. That price is for very small, nickel size, over cooked pieces of beef - about the size you'd feed a toddler that might choke. After the long wait in the drive thru I checked my bag, parked and went inside. There was no one in sight. No customers nor staff. I waited at the counter until a female came from behind somewhere. She identified herself as the manager and refused a refund. She made no attempt to rectify the issue and told me to contact corporate. I did that but thus "manager" doesn't know the first thing about customer service or management.. I will not be returning to this location. This person needs to be counseled by the...