Hugo's Family Restaurant — Restaurant in Jenks

Unfortunately our experience wasn't like the ones we saw in the reviews before we tried it. The positive for us? Our waitress was awesome. Walked in and door was filthy and seal strip was hanging down blowing in the wind. Floors were dismal. Food everywhere on the floors. Several dirty empty tables greeted us. My husband got an open faced beef sandwich and potatoes and I got a bacon cheeseburger. My husband eats anything. He's like "Mikey". (Older people will get it). He only ate about 1/3 and couldn't do it. To him it tasted as if the brown gravy was spoiled. Meat was dry and burnt. Mine.....I took one bite and the first thought that hit my head was liver. Second bite...I almost spit it out. I gave it to my husband to eat and he took one bite and said he thought the meat was bad. Presentation was pretty...but we both didn't eat. They did offer to comp our meal but we don't like to do that to a business. I would thoughtfully suggest to the cook that they taste their food before serving it. These things can be easily avoided. And possibly clean more often. First impressions do still very...

I'm thinking this is Rubicon Restaurant when I look at the pictures it seem like it's in the same building but it's picking up in Google as Hugo Family Restaurant instead of Rubicon I had an Awesome experience The cashier lady I'm sorry I didn't catch her name was very friendly and knowledgeable I wanted the hotlink brisket and chicken baked potato and I was also hesitant about the bologna and she gave me a sample with some barbecue sauce I was not disappointed it was tasty and flavorful I will try a bologna sandwich next time my potato with huge and meaty I could only eat one third of it I'm saving the rest you also get a side salad and toast which you don't get at majority of the potato restaurants needless to say I will definitely be back in will recommend family and friends see you...

I am sure that at one time this was a booming place. Last time I came here was about 17 years ago and it seems like this place was frozen in time. What happen to the food? The burger I had left me a lot to desire. Cold buns, the meat was lacking flavor; salt and pepper does the job usually. The fries were bad. So bad that I simply left half of the on the plate.

As Jenks becomes more and more affluent in the area, Hugos place is not really contributing to the positive influence. The tables and chair are old and drafty; just the whole thing could really use a redo or update. The bathrooms were just as drafty as the rest of the restaurant.

If you guys loose your only thing left you have which is your long time costumers and you dont acquire more, this could be bad for your...