Dairy Queen Grill & Chill — Restaurant in Johnson City

The staff was over all friendly but lacked true empathy. When you order a cake online you expect when you go to pick up said cake, that it will atleast look something like the cake you ordered. But nope you get a zero effort generic cake with a generic flower that looks nothing like the cake you picked out of 20+ options. The only response was "we don't air brush but "(which was only 1 of several things that wasn't right) "it says Happy Birthday Momma like you requested." Offered no apology other than for my frustration, no apology for it not being close to right. Will not visit this location again for anything because if you don't care enough about a birthday cake thats ordered days in advance (which also means I could have been contacted and informed that they could not make the specified cake) then I have no faith that you care about your daily orders. Thus ending my many sub par visits to our...

One of the most underrated fast food restaurants has to be Dairy Queen! It is close to my work so I decided to give it a try for lunch. I had the chicken strip dinner with the white gravy as my dipping sauce since my mother swears their gravy is as good as what my grandmother used to make. I also got a chili dog because the picture of it looked so good. Service was really good and the person that took my order was super friendly. The chicken strip dinner was delicious, but the star of my order was that super delicious chili dog. The French fries are the best fast food fries I have ever had - they were definitely cooked fresh just for me. The only reason that I gave this restaurant 3 stars on atmosphere is because I didn't go inside, but just used the drive-thru. I think next time, I am going to try one of...

I'm not very happy. 1st time in a very long time getting ice cream from here and it will be the last! When I got my small blizzard it looked really small. Smaller than it use to be. So I googled it. I honestly thought i got a mini it was so small. Well mini are 6 Oz small are supposed to be 12oz. So I was curious i measured my cup. 10oz! I was jipped! Money is tight these days so when you go out you expect to get what you paid for especially when price is high! Plus the drive thru person wasn't friendly at all. Also my blizzard didn't have a lid on it. It's drive thru not inside the store! Needs a lid! Then nothing was in a bag they handed everything to me separately. I got a Reese fluffernutter and didn't get mixed good at all! All the chocolate pieces and marshmallow was all...