Yum Sushi Burrito — Restaurant in Johnson City

Food is fresh and tastes good. I made a mistake on my bowl and couldn't eat what I was trying to decipher from the menu which is small print and at the front where you can't see. Due to Gluten issues I was having to look a few times to see what i could eat. There was no one else in there and he was rushing me to get my order and put the wrong thing on because I had no time to decide if I could have it or not I said what about the spicy tuna and instead of answering he slapped it in the bowl and I said I can't have that it has dairy because I had never been in there and I saw some other tuna that has no dairy but some marinade and was thinking it was the spicy. He immediately got visually angry with me. Like I mean if looks could kill. I immediately apologized. So the rest of my experience was overshadowed by the pure disdain the guy at the front had for me even though I apologized the whole time I was in there and instead of having a nice sit down lunch I rushed to my car to eat because I felt like I could have cried. The only saving grace was the sweet girl who helped me with the sauces and lmk what I could safely eat. The food definitely was fresh but not good enough for me to return to this location or any location really. Employees, owners or whatever position they have should never be outright angry with customers. I get the food cost but I literally said it's ok you can remove it and I will be OK with the bowl because I have allergies that aren't life threatening. But he extremely visually, body language and facial expressions, was overwhelmingly angry with me. So no thanks for emotional grief from a disgruntled employee or proprietor or whoever he was just for lunch. Never said another word to me. I just got out as soon as possible. I was quiet and tried hard not to cry getting the rest of my food. Out of pure hunger did I continue with the order...

Great food, and I want to keep ordering. I like doing mobile pickup though, and there are a lot of issues.

I wanted to email the company instead of doing a 1 star review but the website had no email. Also the Facebook link on the website leads to "square space" which seems to not have anything to do with the restaurant???

I did an online order, and mango wasn't an option (I put it in the special instructions and they added it though)

There also wasn't an option to add a fountain drink online. So I added a rockstar energy drink, which they did not have in stock when I showed up, so I just got a fountain drink instead.

I will change the review to 5 stars if the company emails or responds to me and hopefully fixes their online ordering. I will probably be a 2x a month at least customer, this place makes a great meal.

Someone really just needs to audit the Chownow online ordering menu, and also have an email available...

Fist visit. I ordered online for an off peak time. I ordered sauce on the side because I didn't know if I would like the dressings, and I wrote that on the order. When I arrived my order was ready. I said Ahi Tuna, marinated Tuna, SOS. Well the sauce wasn't on the side. She was VERY upset when I asked she make it again. Dramatically tossed order in the trash. At this point I was worried about my food. My order was begrudgingly remade, without the marinated Tuna, and I was of course charged FULL Price. Don't go. Don't do it. Not worth it. I paid 19.89 for a 2 protein white rice bowl w/ Jasmine tea. Just don't go Update I let my husband eat the to go with full disclosure. I got something else, somewhere else. He says there was an unusual pile of jalapenos under the toppings, more than necessary and of course only...