Caribou Coffee — Restaurant in Johnston

I recently had the worst experience at Caribou Coffee. My coworkers and I, all in military uniform, went in around 6:45 a.m. on a Sunday morning for what we hoped would be a quick coffee run. Right from the start, the atmosphere felt unwelcoming. We greeted the staff with a "Good morning," but were met with silence.

As we individually went up to place our orders, we weren't quite ready, and the cashier walked away, clearly irritated. When we were ready, we returned to place our orders, only to be met with continued attitude. We asked questions about the menu to get some guidance, but the staff offered no clarification or opinions on any of the drinks or food items.

This wasn’t a busy morning for them, so their impatience was hard to understand. Both staff members seemed annoyed by our presence, which made the entire experience uncomfortable. It felt like we weren’t welcome at all. This environment was disappointing and left a sour note on what should have been a simple...

First time customer. I ordered the egg bacon cheddar bagel and the bacon was Grey and soggy the bagel was tough to even bite through and way too chewy and, not to mention I had to peel it out of the brown paper envelope they put it in . And i dont even know what i agreed to when i ordered a large iced caramel macchiato and was informed that how I wanted it it didn't come that way so a suggestion was made and I blindly went with it hoping it was at least close I paid almost $15 and I won't...

Location is very clean, and the employees are friendly. I appreciate that when I order a drip coffee in store that I can get free refills. I also appreciate that no matter where I sit, I have access to an outlet so that I can get some schoolwork done. I am a non-traditional student who also works full-time, so I do schoolwork during non-typical times, and I am always looking for a...