Subway — Restaurant in Joliet

Terrible the ladies who took my order where laughing the whole time while I was placing my order in the drive thru. I ordered 2 footlongs both tuna, then I order 2 large drinks and 2 bags of chips. While I was waiting for my food I noticed the cashier take something out the bag. I didn’t think nothing of it, till I got to my husbands job and noticed I was missing a sandwich. I went back and the employee would not give me my sandwich that I paid for. I asked to speak to a manager but I never got one. The ladies called the cops on me that where working there. I felt because I am Hispanic and these employees are all white they could put me in a position where I looked like I was the bad person and have me put in jail. I was told I could not return to the subway. I don’t understand why they did this to me when I paid for my food. I was grabbing lunching for me and my family. I have 2 kids young kids at that. I felt so hurt that this happen I have never been put in jail or do I have a background of breaking the law. For them to react in such a manner was very unprofessional. Also for west side jpd to take there side was very hurtful. The employees at this subway have stolen from me. I paid for my food and was in the right to ask for the food that was not given to me. I also tried calling corporate but all they say is to send email. I did but never got a call back from this subway. I would say if you go here please ask for your receipt and make sure all items are there and make sure you have the...

Received Subway coupons in the mail. Wife and I decided to order food using the above coupons. But I decided to drive over to order at the restaurant. At the entry door was a sign. We do not accept coupons but alternate menu can be used. Went in any way to find out what is the deal????. We wanted 2 foot long turkey club sandwiches. The lady said I can't use that coupon for my order. So I said "Subway sends me coupons, I drive there to use them and I'm told I can't. Whomever came up with that marketing scheme should be fired immediately to save the subway future bankruptcy. We use coupons from many different restaurants with no problems. So I went over couple doors down to Jersey Mike's and spend $20 for two club sandwiches. Never going back to Subway for the Substandard service. Very aggravating experience. Good luck with that marketing approach. Jersey Mike's and Jimmy Johns here We come. And please don't send anymore worthless...

This Subway has always been great (especially for year round raspberry cheesecake cookies, thank you for that!!) One star off because for some reason they no longer carry the Chipotle Southwest...Not sure if it's discontinued or they're just not serving it here anymore, but it was my family's favorite 😭 They also told me they're getting rid of a bunch of sauces which sadly included things like Ranch too. They also didn't have flatbread!!? Idk what is happening but I hope corporate subway sees this too, I really love subway for these things and I sadly feel like I have to give it up now because it's lost all the flavors I've enjoyed. So sad to see, if it changes I will for sure bump up my review. Once again, this location is 100% fine and I've never had...