Placed an order for my usual, because I only eat certain things at certain restaurants. I decided to go to this location instead of my usual location because it was closer. (Never again)So I order the 6pc hbbq bone in wings w ranch. Get to the window where the young lady taking the money was nice. But once I told her that the order was wrong and she processed to tell the lady I'm assuming took my order that lady was like no that's what she ordered and I know that's what she said she didn't say honey bbq. I'm like I said it 2 you twice. The crazy part is I got 8pc instead of 6,🤔 they took the regular ghost pepper wings that they gave me and just poured the bbq sauce on it. So you got my order wrong blamed me and then y'all gave me and 8pc instead of a 6pc. 🤔 ???¿? I'm so tired of going to restaurants and they have people with horrible customer service skills working there. No proper training for the staff as well as management. I'm so glad I do know how to cook. Y'all keep teaching me to save money because coming to y'all just ain't worth my time and a waste of money. Because apparently people have a hearing problem and cannot count. But they're going to say it's the customers fault. Yes I understand customer aren't always right. But being in customer service myself for over 30+yrs. It's definitely the company's fault for not paying employees enough, proper training, and/or not work overload for the few employees they do have. All because the company wants to save money so the top can keep getting richer. Companies don't care like...
Read moreI was highly dissatisfied with my food and this is the other location I decided to give a shot...food was hot but old, bland and chewy...Mac and cheese was tasteless and more melted but hard "cheese" that Sat in a container filled with oil, mashed potatoes and gravy were the only thing I could enjoy of my meal, the apple pie was decent but soon as you take a bite the filling is exploding from the other end and your left with a hand full of hot pie filling and only 2 napkins. I've tried to give them chances but it's always this quality of food...I'd rather eat the hours old chicken from their competitor...and don't bother trying to call corporate because you can NEVER get through to anyone...I'd avoid this place unless you just want a meal lacking flavor...
Read morePopeyes is great - this place is NOT!
04/18/2020 7:42 pm 1323 Red Wolf Boulevard Jonesboro, Arkansas Host: 60613 Order #623 Drive Thru $8.35
What a waste of time and a cheat!
My 3 piece dark ended up being 3 of the smallest legs that I have ever had! All baby legs, no variation. ( no wing, no thigh) After I got home, I expressed my frustration by calling and was told chicken was cooking at the time but wasn’t ready, and that my order was still correct! They’d rectify it with a free Apple pie if I came back up there. The person on the phone said he was the manager and that there are no District Managers or Regional Managers I could speak to because it’s privately owned. He would not tell me the...
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