Went there for my first time this morning. The Bloody Mary was about 3/5. Salmon Benedict was about 3/5. Everything about it was good, but no ingredient memorable and nowhere close to the best I've had. Hash browns were hash browns. Except, one of my party's hashbrowns came with a different cheese than she requested (dietary restriction). The excuse was that they misunderstood and thought the cheese she requested was supposed to be added to what was supplied (mine were the same hash browns and didn't come with cheese). And when they gave her a replacement with no cheese the amount of salt immense (I didn't have any visual salt on mine). She tried scraping the salt off but after 3 bites should couldn't finish it. I wasn't about to try it because off the amount of salt I could see. The wait staff was infrequent to the table. And when I tried to pay, the credit card device was left on the table for me to complete. I pressed "print" for a receipt and when nothing happened I had guess it was a remote printer elsewhere in the resturant. I brought the device up to the bar area and asked one of the staff how I get my receipt as I expected that it would have been provided by one of the employees when it was printed. The employee explained to me that I can't get it from the device (which I knew) and then proceeded to tell me that it prints off from the printer, which she indicated, by pointing, was in another room. I was confused, because I didn't care about the technical aspects, I just wanted my receipt. I thought she was telling me because I had to go find this printer myself to get the receipt. She then proceeded to walk back where I wouldn't expect the public to have access and got my receipt. The entire interaction felt like she was chastising me for not knowing all this because this was the 3rd time telling me. Except, it was my first time at the restaurant, I expected it to work like every other restaurant where I pay and a receipt is provided (which, incidentally, was exactly how this restaurant worked, except I got chastised as part of the "retrieving the receipt" phase.)
The food was good (not excellent) 3/5. The staff interaction was ok 2/5.
If I were to make a recommendation, I'd focus on the customer experience for first time customers as well as return customers. I think they missed the mark on providing a consistent end-to-end customer interaction...
Read moreSay hello to my friend, Jaala.
She may look familiar, if you've ever been to 1201, that is.
Any day I go, would mark my umpteenth trip. A recent stop yielded this epic photo of my friend cheesing hard, holding what has become "Trevors coffee mug". Logically, because it's #hellokitty and MORE especially because it's the largest they offer but I'm pretty sure it was selected for the embarrassment they assumed it would bring me.
But they was wrong.
Continuing my neverending adventures in trying-new-food-spots-always, last March a close friend and I ( took an enormousy huuuuuuuuuuuge risk. I mean soooooooper huuuuge risk 😜 ) went to 1201.
He had been, I had not, so we went and were greeted at the door by Jaala. As my friend and I ate and chewed thru banter, it wasn't long before Jaala joined in and the three of us were caught deep in wildly silly convo and laughter.
It was good times. 😊
After that first trip, my friend and I were hooked. 1201 quickly became much more than just "a place to eat" and we quickly became regulars. Even better, weve become a close group of friends with not a day passing that we don't conversate.
( Build a healthy and a robust #mentalhealth support system. #selfcare )
Everything there I've eaten has been delicious and I eventually zeroed in on the Ahi Tuna Salad, Keto Bowl, cauliflower crust pizzas, and the Apricot Turkey something inside of a Naan thing ( in the pics with the knife ). It is uber-super-good and if you go, order it just like that smile😃! Seriously.
You like #brunch? Well of course you do, they got it!
#brazillian #hotsauces are a proper addition if you like that stuff. ( don't eat it all cause I like it and it's in short supply. As matter of fact, forget they even have the hot sauces. It never came up. )
Jaala is a passionate business owner, an asset to our community, and a genuinely good person. Someone I'm proud to call my friend.
Thanks for being awesome, you truly are the GOAT!
#mcci #teamkillinit #joplinmo #foodlover #smallbusiness...
Read moreWow! I came here for Saturday brunch and ordered three entrees for myself as I'm on a OMAD diet. Usually I'd expect at least one item on three entrees to be a little lackluster, but absolutely no detail was skipped over here. Normally I'm eating keto, and they even have a keto breakfast bowl which is so hard to find when dining out, so I was very thankful. But I wanted a cheat day today. Husband ordered the cordon bleu omelette and it was incredible, he pretty much vacuumed it up and was full for several hours, portions are great for people who don't eat a single meal a day. I, slowly and meticulously, ate through the avo toast of the day (with smoked salmon, cream cheese and capers), the Monte Cristo (and the jam was just to die for), and the Nutella banana crepes. Included was a side of sweet potato fries with amazing seasoning (I even drizzled some of my extra jam on them, and, just wow), parmesan truffle fries, and a fresh fruit cup. It was absolutely amazing, warm, fresh, and definitely made with love! Normally I'm disappointed by my cheats when I eat out. Not today, I'd do it again in a heartbeat. We got there around 1:05 and were eating by 1:20, quick service and oh so friendly, even though it was at the end of their day. We really loved our waitress. The atmosphere is great and gives me a lovely little french cafe vibe. I will absolutely be back to try the other omelettes, salads, and benedicts! Glad Joplin still has a few little gems...
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