Lighthouse Coffee & Mercantile — Restaurant in Joplin

EDIT: I am updating this to say that the customer service this company displays is some of the best I’ve ever experienced. I am thoroughly impressed, it’s very evident that the owner cares deeply about his business. Dustin personally made our drinks after our bad review and they were better by far! They tasted very good and had none of the original issues we experienced on our first trip.

I’ll start with the service. The lady that took our order was polite but did not seem even slightly enthusiastic to be working. We had never been through here before and she did not offer any input whatsoever. The only time she spoke was to tell us the shaved ice was only available in the summer and to enter our phone number to get rewards points.

Our drinks. We ordered 3 separate drinks, a chocolate milk- it tasted fine for the most part, the texture was very chalky. An iced caramel macchiato- it was probably the worst tasting coffee I’ve had in my entire life, and I feel very bad for saying that. It was bitter, and the caramel left a strange after taste in my mouth, I couldn’t even finish a quarter of the drink. The last drink was a caramel frappe that was more or less shaved ice with a splash of milk and a small amount of bitter tasting...

"Cup O' Joe is a true gem among drive-thru coffee shops, and it's not just their coffee that stands out. As a connoisseur of biscuits and gravy, constantly exploring the four states for the best of the best, I was pleasantly surprised by my experience at Cup O' Joe. The biscuits were perfectly flaky and buttery, while the gravy was rich, creamy, and seasoned to perfection. It's a rarity to find such a delightful breakfast treat at a coffee shop, but Cup O' Joe has nailed it. Their biscuits and gravy were impressively good, surpassing many traditional breakfast spots. I highly recommend stopping by for a morning treat; you won't be disappointed. Cup O' Joe is now a must-visit destination for me on my ongoing quest for the best...

I left a star off the "food" column just because I do think the coffee slightly underperformed, but I'm generally not a person who enjoys the taste of coffee one way or the other lol. What I will say is, the theme and setting of Cup'O'Joe is unparalleled. I'm ex military and it warms my heart to drive through there every time. And the owner is incredibly nice and always makes me feel like I'm valued in making his business successful. Always at the top of my list when considering where to go for breakfast...